Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Crystal Williams

Washington,DC

Summary

With 5+ years of experience in business development and sales operation management, this passionate and energized team member is ready to contribute to the organization. Skilled in building rapport and instilling trust in clients. Greatest strength lies in the ability to adapt and excel in any situation, regardless of the product, service, or client. I look forward to the opportunity of joining the company in achieving its goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Representative

Arrivia
01.2024 - Current
  • Upgraded over 100 military and government families travel accounts based off their vacation wants.
  • Broke multiple company records within the first 3 months
  • Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

SALES REPRESENTATIVE

Hilton Grand Vacations
02.2021 - 11.2023
  • Sold Frontline Timeshare
  • Provided appropriate and accurate information about Hilton Grand Vacations Resorts, promotions, and packages
  • Built interest and excitement about HGVC vacation package for prospects

Server

IHOP
06.2021 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Managed section of 4 - 6 tables each seating 4 - 8 people

SALES MANAGER

Westgate Resorts
04.2017 - 03.2020
  • Recruited, hired, trained, scheduled over 300+ sales representatives
  • Responsible for the work performance of the staff and how representatives deliver their sales pitch
  • Took over and/or entered sales for an associate that is struggling to close and trained them on how to handle objections and close sales

PROGRAM MANAGER

Rick & Susan Goings Boys and Girls Club
05.2014 - 08.2018
  • Provided and maintained a safe and enriching learning environment for over 500+ students.
  • Created and funded more than 5 programs to assist the success of students.
  • Partnered with different companies to gain sponsorships.
  • Attended different conferences and represented the county at events

Skills

  • Negotiator
  • Leadership Development
  • Upselling
  • Business Development
  • Salesforce
  • Organized
  • Sales Presentations
  • Sales strategy development

Certification

Timeshare License

Timeline

Sales Representative

Arrivia
01.2024 - Current

Server

IHOP
06.2021 - 08.2023

SALES REPRESENTATIVE

Hilton Grand Vacations
02.2021 - 11.2023

SALES MANAGER

Westgate Resorts
04.2017 - 03.2020

PROGRAM MANAGER

Rick & Susan Goings Boys and Girls Club
05.2014 - 08.2018

Similar Profiles

CREATE PROFILE
Crystal Williams