Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Williams

Kennett,MO

Summary

Dynamic Site Supervisor at Semo Health Network with proven expertise in clinical judgment and quality improvement. Skilled in patient care and medication administration, I excel in fostering teamwork and collaboration while enhancing operational efficiency. Recognized for critical thinking in high-pressure situations, ensuring patient safety and promoting staff development for optimal clinic performance.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Site Supervisor

Semo Health Network
10.2005 - Current
  • VFC coordinator
  • PCMH
  • Assist with Clinical Quality Measure
  • Worked with personnel and managers to meet strict timelines.
  • Attend quarterly risk management and QA meetings
  • Attend quarterly provider meetings
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Evaluated patient histories, complaints, and current symptoms.
  • Provided onsite training to help develop employee skills.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
  • Administered medications and injections to patients.
  • Daily workflow of patient referrals, medication refills and prior authorizations
  • Medication Assistance Program

Education

Certification - Billing

TRCC
Poplar Bluff, MO

High School Diploma -

Piggott High School
Piggott, AR
05-1994

Skills

  • Policy compliance
  • Clinical judgment
  • Quality improvement
  • Community health
  • Obstetric care
  • Pediatric care
  • Patient charting
  • Critical thinking
  • Medication administration
  • Responsible and dependable
  • Attention to detail
  • Strong clinical judgment
  • Certified in CPR/AED
  • Staff supervision
  • Quality assessments
  • ICD-10
  • Data analysis
  • Healthcare common procedure coding system HCPCS
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Patient care
  • Reliability

Certification

ICD-9 and CPT certification

Timeline

Site Supervisor

Semo Health Network
10.2005 - Current

Certification - Billing

TRCC

High School Diploma -

Piggott High School
Crystal Williams