Crystal Xue
Rosemead,CA
Summary
Dynamic and customer-focused professional with experience at Ramen Ichiraku, excelling in customer service and effective communication. Proven ability to enhance guest satisfaction and streamline operations, leveraging skills in data organization and financial analysis to support team success. Committed to reliability and fostering a collaborative environment for optimal results.
Overview
3
3
years of professional experience
Work History
Food Waiter
Ramen Ichiraku
Montclair, CA
01.2023 - Current
- Explained menu items, describing ingredients, and cooking methods upon request.
- Removed dirty dishes from tables in a prompt, efficient manner.
- Took orders accurately, efficiently, and courteously from customers in a timely manner.
- Communicated effectively with kitchen staff concerning order status updates, or special requests from customers.
- Provided excellent customer service by anticipating the needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
Game Booth Attendant
Lucky Star Games
Monterey Park, CA
07.2022 - 09.2022
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Supplied customers with gaming equipment such as balls and toss rings.
- Sold tickets and collected additional fees from customers for special services.
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
- Operated cash register accurately when processing transactions.
- Assisted in setting up booths prior to start of shift, including restocking prizes and supplies.
- Restocked prizes and updated supply quantities in system, reporting to management on changes.
Education
Bachelor of Science - Business Administration
University of California, Riverside
Riverside, CA05-2026
Associate of Science - Business
Pasadena City College
Pasadena, CA06-2024
Associate of Arts - Economics
Pasadena City College
Pasadena, CA06-2024
Associate of Science - Business Administration
Pasadena City College
Pasadena, CA06-2024
Skills
- Microsoft Excel
- Financial analysis
- Customer service
- Data organization
- Market research
- Effective communication
- Team collaboration
- Reliability
Languages
Chinese (Mandarin)
Full Professional
Timeline
Food Waiter
Ramen Ichiraku
01.2023 - Current
Game Booth Attendant
Lucky Star Games
07.2022 - 09.2022
Bachelor of Science - Business Administration
University of California, Riverside
Associate of Science - Business
Pasadena City College
Associate of Arts - Economics
Pasadena City College
Associate of Science - Business Administration
Pasadena City College
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