CRYSTAL YANCEY

PROFESSIONAL SUMMARY Dedicated [Job Title] with strong customer service background and top-notch abilities in directing calls to maximize call volume. Expert in using databases to gather information, update accounts, and implement new solutions. Tech-savvy and quick learning with strong attention to detail. SKILLS Customer satisfaction Escalation management Account updating Call management Technical troubleshooting Customer Service Experience Communication Skills Customer Experience Sell Services Store Maintenance Application Process Store Management Set Goals Product Knowledge

Diligent Job Title skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Personable Job Title offering Number years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.