Teal Yang
Plumas Lake,CA
Summary
Dynamic sales professional with a proven track record at Western and Southern Life, excelling in client relations and sales presentations. Achieved top performer status by expanding the client base and negotiating long-term contracts. Skilled in technical support and resilient under pressure, consistently delivering superior customer service and fostering positive relationships.
Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.
Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.
Knowledgeable [Desired Position] with background in driving revenue growth and fostering client relationships. Proven success in closing sales and building long-term partnerships. Demonstrated expertise in negotiation and communication.
Overview
13
13
years of professional experience
Work History
Sales Agent
Western and Southern Life
Sacramento, CA
09.2009 - 06.2013
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Achieved top performer status within the company due to consistent high sales numbers.
Electrician
Rex Moore Electrical Contractors
Sacramento, CA
04.2002 - 09.2009
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Testing Technician
Siemens Transportation Inc.
Sacramento, CA
04.2000 - 03.2002
- Participated in regular meetings with management to provide updates on project progress, addressing any concerns or challenges promptly for timely resolution.
- Developed comprehensive reports on test findings, providing valuable insights for design improvements.
- Collaborated with engineers to optimize test procedures, resulting in reduced test time and increased accuracy.
- Streamlined data collection methods for faster analysis and decision-making, enhancing overall productivity.
- Enhanced efficiency in testing processes with the implementation of new technology and software tools.
- Implemented safety protocols across the laboratory environment, reducing workplace accidents while maintaining a focus on efficient processes.
- Evaluated new technologies and equipment for potential integration into existing workflows, staying current with industry innovations.
- Ensured accurate documentation of test results, maintaining an organized database for easy reference during future projects.
Education
Certificate Of Completion Of Apprenticeship - Commercial And Industrial Electrical
Western Electrical Contractors Association
Rancho Cordova, CA10-2007
Associate of Science - Electronic Engineering
ITT Technical Institute
Rancho Cordova, CA03-2000
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Sales presentations
- Resilience under pressure
- Adaptability to change
Timeline
Sales Agent
Western and Southern Life
09.2009 - 06.2013
Electrician
Rex Moore Electrical Contractors
04.2002 - 09.2009
Testing Technician
Siemens Transportation Inc.
04.2000 - 03.2002
Certificate Of Completion Of Apprenticeship - Commercial And Industrial Electrical
Western Electrical Contractors Association
Associate of Science - Electronic Engineering
ITT Technical Institute