Crystal Ybarra
Westminster,CA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
11
11
years of professional experience
Work History
Receptionist/Accounts Payable Clerk
Anza Management Company
Newport Beach , CA
09.2019 - Current
- Ensured proper authorization for all purchases made by the organization.
- Processed due invoices for payments within set timeframe
- Prepare vendor checks and maintain detailed transcation records in Excel
- Review employee expense reports for compliance with company policy guidelines.
- Monitored accounts receivable aging reports to ensure timely payments.
- Maintained accounts payable files and records in an organized manner.
- Entered data into accounting system to maintain accurate financial records.
- Verified accuracy of coding on invoices prior to processing payments.
- Maintained inventory levels of office supplies and equipment as needed.
- Scanned documents into digital formats ensuring accuracy of content.
- Provided excellent customer service to ensure satisfaction.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Host
99 Bottles & Cocktails
Anaheim, CA
09.2019 - 11.2021
- Checked identification for guests
- Took payment at door for bar entry
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and any special promotions.
Waitress
Original Mike's Restaurant
Santa Ana, CA
02.2019 - 09.2019
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Assisted in seating guests at tables or booths.
- Greeted customers and provided menus.
- Processed payments accurately using cash registers or POS systems.
- Answered questions about menu items, ingredients, and pricing.
- Provided accurate change for cash transactions using a cash register system.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained a clean work station by restocking supplies, wiping down counters.
Sr. Underwriter
ALG and Associates
Santa Ana, CA
02.2016 - 08.2019
- Documented all decisions made during the underwriting process in accordance with regulatory requirements.
- Tracked changes in underwriting guidelines issued by investors or agencies such as Fannie Mae or Freddie Mac.
- Monitored pipeline activity to ensure timely processing of all loans within established service level agreements.
- Assessed risk factors associated with loan requests to determine whether they meet established criteria for approval.
- Performed quality control reviews on all approved and declined loans prior to closing.
Receptionist
Roosevelt Law Center
Santa Ana, CA
09.2014 - 02.2016
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Monitored office supplies inventory and placed orders when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
High School Diploma -
Santa Ana High School
Santa Ana06-2003
Skills
- Microsoft Excel
- Data entry
- Customer service
- Accounts payable
- Office administration
- Inventory management
- Multi-line phone systems
- Document scanning
- Organizational skills
- Organization skills
- Telephone skills
- Front desk operations
- Meeting coordination
- Clerical support
- Verbal and written communication
- Mail handling
- Greeting and seating clients
- Positive and professional
- Appointment scheduling
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Receptionist/Accounts Payable Clerk
Anza Management Company
09.2019 - Current
Host
99 Bottles & Cocktails
09.2019 - 11.2021
Waitress
Original Mike's Restaurant
02.2019 - 09.2019
Sr. Underwriter
ALG and Associates
02.2016 - 08.2019
Receptionist
Roosevelt Law Center
09.2014 - 02.2016
High School Diploma -
Santa Ana High School
Similar Profiles
NIDIA ORTIZNIDIA ORTIZ
Resident Manager at The Housing CompanyResident Manager at The Housing Company
Theresa LunaTheresa Luna
Community Manager at Anza ManagementCommunity Manager at Anza Management
Pedro DhemingPedro Dheming
Maintenance Technician at Anza ManagementMaintenance Technician at Anza Management
Joseph LopezJoseph Lopez
Restaurant Team Member at Wendy's Fast FoodRestaurant Team Member at Wendy's Fast Food
Mohammad Yousuf KakarMohammad Yousuf Kakar
Babysitter at Saber TokhaiBabysitter at Saber Tokhai