Crystal Yepiz
Cedar City,UT
Summary
Dedicated professional offering a history of success coordinating and monitoring operations across various facets in working with individuals with developmental disabilities. Effective leader and problem-solver dedicated to the success of the people served. Highly committed with a hardworking mentality to maintain quality of services.
Overview
11
11
years of professional experience
Work History
Program Manager
Tierra Del Sol Foundation
2016.10 - 2023.10
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Proficient in creating and documenting Individual Service Plans
- Established strong relationships with key stakeholders, ensuring support for program initiatives
- Ensured that all program-related activities/trainings were aligned with each client's individual goals and Person-Centered Planning.
- Facilitated and documented all annual and interdisciplinary team meetings as needed.
- Developed strategic plans, setting clear objectives and achievable milestones for the team and clients alike
- Successfully created and managed employment opportunities, internships, and training sites for the people we served
- Managed a team of 10+ direct support professionals and a caseload of 30+ clients.
- Created quarterly and annual reviews for all employees under my direct supervision.
Master Job Trainer
Tierra Del Sol Foundation
2015.01 - 2016.10
- Implemented a system for tracking employee progress throughout the training program, enabling better support for those who needed additional assistance.
- Facilitated open communication channels between trainees and supervisors, promoting a supportive learning environment within the workplace.
- Collaborated with management to develop customized training programs, resulting in improved employee performance.
- Played a key role in reducing employee turnover rates by delivering comprehensive and engaging job-training initiatives that empowered staff members with the skills needed for success in their roles.
Job Coach Trainer
Tierra Del Sol Foundation
2012.06 - 2015.01
- Developed tailored job search strategies for clients, leading to faster employment.
- Lead monthly safety-specific trainings for DSP's both state-mandated and beyond.
- Assisted DSP's in developing tools to better meet the needs of their clients learning modalities
Education
Sociology
Los Angeles Pierce College
Woodland Hills, CASkills
- Graduate of National Leadership Consortium on Developmental Disabilities
- Graduate of Person Centered Training/Path Plans
- Proficient in Therap
- Detail oriented
- Project management
- Strategic Planning
- Bilingual
Timeline
Program Manager
Tierra Del Sol Foundation
2016.10 - 2023.10
Master Job Trainer
Tierra Del Sol Foundation
2015.01 - 2016.10
Job Coach Trainer
Tierra Del Sol Foundation
2012.06 - 2015.01
Sociology
Los Angeles Pierce College
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