Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
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Crystal Zendejas

Santa Clarita,CA

Summary

Dedicated 19 year's to this wonderful company, and looking forward to continue growth with this corporation. I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. I am a strong leader and problem-solver dedicated to knowing all aspects of the Costco Corporation. I am a very resourceful manager offering commitment to all aspects of the business.

Overview

4
4
years of professional experience

Work History

Assistant Fleet Manager

Costco Business Center
09.2019 - Current
  • Improved fleet efficiency by implementing effective maintenance plans and staying on top of schedules.
  • Enhanced safety within the fleet by conducting regular vehicle inspections and addressing issues promptly.
  • Made sure all trackers and driver files we're up to date and followed specific standards
  • Played a key role in the successful integration of newly acquired vehicles into the existing fleet management system.
  • Promoted a culture of continuous improvement within the department by encouraging feedback from drivers and our members.
  • Managed driver schedules effectively, ensuring adequate coverage while minimizing overtime expenses within the department. Reducing overtime by 50% from last year.

Membership/Marketing Manager

Costco Business Center
  • Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
  • Optimized member experience by introducing new benefits and services tailored to individual needs.
  • Collaborated with marketing team to create compelling promotional materials for prospective members.
  • Managed membership database, ensuring accurate record-keeping and timely updates on renewals or changes in status.
  • Served as primary point of contact for member inquiries, providing exceptional customer service in all interactions.
  • Showing creative Marketing ideas during the pandemic
  • Developed a Corporate used Slideshow Presentation introducing the Business Center to Traditional Costco Management teams.

Night Merchandising Manager

Costco Business Center
  • Managed the floors inventory levels effectively to minimize stock shortages and overstocks.
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Collaborated with marketing department to help Bulk Sale members, get their product quickly and efficiently.
  • Established a culture of excellence within the merchandising team through coaching, mentoring, and goal setting.
  • Established monthly goals and communicated performance expectations during team meetings to help keep the sales floor looking "Showtime Ready" at all times.

Foods Merchandising Manager

Costco Business Center
  • Managed inventory levels effectively to minimize stock shortages and overstocks.
  • Trained and supervised merchandising team members in best practices, improving overall performance.
  • Ensured all New items were displayed properly to drive sales
  • Implemented mapping to re-merchandise aisles to drive sales

Skills

  • Strategic Planning
  • Marketing
  • Team Leadership
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Decision Making
  • Excellent Member Service

Accomplishments

  • Corporate used Slideshow Presentation
  • Helped the Membership Department at the Ontario Business Center on Opening Day
  • Was offered the opportunity to help the Fleet Departments first week grand opening at the Anchorage Business Center

Languages

Spanish
Native or Bilingual

Timeline

Assistant Fleet Manager

Costco Business Center
09.2019 - Current

Membership/Marketing Manager

Costco Business Center

Night Merchandising Manager

Costco Business Center

Foods Merchandising Manager

Costco Business Center

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Crystal Zendejas