Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Crystal Zigler

Crystal Zigler

Colora,MD

Summary

Accomplished Medical Assistant with a proven track record at Go Health Christiana Care, enhancing patient satisfaction and clinic efficiency. Expert in HIPAA compliance and patient scheduling, with a knack for fostering trust through exceptional customer service, leveraging medical terminology knowledge and vital sign monitoring skills.

Best job I have had is helping the patient when they look for you for help. Be the one that calls them when needed.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Go Health Christiana Care
11.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Bobst Cutter Operator

WestRock
04.2017 - 09.2023
  • Supported inventory control efforts through accurate tracking of materials used during the cutting process.
  • Showcased adaptability in operating different types of cutting machines like guillotine cutters or die-cutting presses depending on job needs.
  • Increased workflow productivity by prioritizing tasks and organizing workspace for optimal efficiency.
  • Collaborated with team members to optimize cutting processes and improve overall operational performance.
  • Delivered timely completion of projects through effective time management and coordination with team members.
  • Achieved consistent high-quality cuts with attention to detail in alignment, measurements, and adjustments.
  • Upheld company standards for quality and output by consistently meeting or exceeding production targets while maintaining a strong focus on safety.
  • Streamlined daily operations by keeping detailed records of completed tasks, materials used, and any issues encountered during the cutting process.
  • Contributed to on-time delivery of finished products by ensuring efficient cutting operations throughout each project phase.
  • Played a key role in meeting client expectations by delivering high-quality cuts with minimal errors or defects.
  • Assisted in training new cutter operators, sharing expertise on best practices for machine operation, maintenance, and safety measures.
  • Improved overall product quality by conducting regular inspections, identifying issues, and making necessary adjustments.
  • Achieved smooth collaboration between departments by communicating effectively with colleagues regarding project status updates or technical concerns.
  • Promoted continuous improvement within the workplace through active participation in problem-solving sessions related to cutter operations or processes improvements suggestions.
  • Maximized machine uptime by performing routine maintenance checks on cutter equipment consistently.

Manager

Shop N Go
07.2011 - 03.2017
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.

Education

B-Emt -

Fulton Fire Department
Fulton, IL
2014

High School Diploma -

Morrison High School, Morrison, Il
Morrison, IL
06.1995

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign monitoring
  • CPR Certified

Timeline

Medical Assistant

Go Health Christiana Care
11.2023 - Current

Bobst Cutter Operator

WestRock
04.2017 - 09.2023

Manager

Shop N Go
07.2011 - 03.2017

B-Emt -

Fulton Fire Department

High School Diploma -

Morrison High School, Morrison, Il

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