Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystaline Ventura

Summary

In my roles as a retail sales associate and home attendant, I developed strong customer service skills and the ability to understand and meet diverse needs. I effectively promoted products In retail while providing compassionate support and assistance to clients in their homes, ensuring both satisfaction and quality of life. Currently seeking new opportunities to further develop my skills and contribute to a team.

Overview

17
17
years of professional experience

Work History

Home Attendant

Friends and Family Home Care
06.2023 - 01.2025
  • Provided personal care and mobility assistance to clients.
  • Accompanied ambulatory patients outside home as guide and companion.
  • Assisted patients in dressing, bathing and grooming.
  • Managed medication reminders and scheduling ensuring task prioritization.
  • Improved patient comfort by providing compassionate and attentive care to their daily needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Home Attendant

Best Care Agency
12.2017 - 12.2020
  • Provided transportation and appointments management.
  • Helped with personal hygiene, meals, and medication schedule.
  • Recorded status and duties completed in logbooks for management.
  • Ensured timely transportation of clients to appointments or social engagements outside the home setting.
  • Improved patient comfort by providing compassionate and attentive care to their daily needs.

Retail Sales Associate

London Boy
04.2008 - 08.2010
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and provided outstanding customer service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Norman Thomas High School
New York, NY

Skills

  • Communication skills
  • Customer service
  • Flexibility
  • Fluent in Spanish
  • Organization
  • Time management
  • Problem solving
  • Empathy and compassion
  • Attention to detail
  • Team work
  • scheduling and task prioritization

Languages

Spanish
English

Timeline

Home Attendant

Friends and Family Home Care
06.2023 - 01.2025

Home Attendant

Best Care Agency
12.2017 - 12.2020

Retail Sales Associate

London Boy
04.2008 - 08.2010

Norman Thomas High School

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Crystaline Ventura