Crystal J. Horgan
Minneapolis,MN
Summary
High-level Executive Assistant and leader with a proven track record of enhancing executive productivity through expert calendar management and strategic planning. Showcasing a proactive mindset and exceptional multitasking abilities, consistently streamlines operations, improves cross-functional collaboration, and achieves milestones under budget. Proven track record in managing complex schedules, coordinating high-level meetings, and facilitating communication between departments. Strong focus on team collaboration and achieving results, and adapting seamlessly to changing needs. Expert in project management, travel arrangements, and confidential document handling. Highly reliable and resourceful, ensuring smooth operations and efficient workflow.
Overview
17
17
years of professional experience
Work History
Executive Assistant to the President
Bio-Techne
07.2024 - Current
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
- Contributed valuable input during senior leadership meetings resulting in better alignment across functions towards shared goals.
- Organized and coordinated conferences and monthly meetings.
- Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
- Prepared comprehensive briefing materials for meetings, enabling informed decision-making by the President.
- Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
- Increased overall productivity by skillfully handling multiple tasks simultaneously while adhering to tight deadlines consistently.
- Actively participated in organization-wide committees to improve processes while representing the President''s interests effectively.
- Collaborated with cross-functional teams to achieve project milestones on time and under budget.
- Proactively identified potential issues or obstacles before they escalated, allowing for timely resolution or mitigation strategies implementation.
- Developed specialized reports and presentations for the President, ensuring accurate data representation and clear communication of key insights.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Executive Assistant to the CEO
Olson Kundig Architects
01.2024 - 07.2024
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Executive Assistant to the CEO
Mosaic
08.2022 - 09.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Contributed to budget management by tracking expenditures and identifying cost-saving opportunities.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Fostered positive work environment, organizing team-building activities and events.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Executive Assistant, Associate
ZGF Architects, LLP
12.2019 - 08.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Created and managed office systems to efficiently deal with documentation.
Executive Assistant to the COO
Comagine Health
08.2018 - 11.2019
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Enhanced executive decision-making with comprehensive research and detailed reporting.
- Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Worked with senior management to initiate new projects and assist in various processes.
Executive Assistant and HR Business Partner
Chartwell Financial Advisory, Inc.
01.2018 - 06.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Improved office efficiency by implementing new filing systems and document management processes.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Facilitated training and onboarding for incoming office staff.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
Senior Executive Assistant
Capella University
08.2013 - 08.2017
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for [Number] executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Managed travel itineraries and logistics for accommodations for over [Number] employees.
- Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Assisted senior management with major initiatives and projects.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
- Created expense reports, budgets, and filing systems for management team.
- Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
- Optimized time management practices with the creation of comprehensive itineraries for executive travel plans both domestically and internationally.
- Coordinated and executed special projects.
- Increased team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
- Supported decision-making processes by conducting research, compiling data, and presenting findings in concise reports for executive review.
- Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans.
- Facilitated successful events by coordinating logistics, vendor relations, and guest accommodations for high-level corporate functions.
- Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
- Expedited resolutions on pressing matters through effective prioritization of tasks according to urgency level required by executives.
Marketing Coordinator & Project Manager
Cytori Therapeutics, Inc.
05.2007 - 08.2013
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Planned and executed internal and external marketing events.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Organized logistics for marketing strategy meetings.
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Crafted compelling content for newsletters, blogs, and social media, engaging audiences and building community.
- Executed competitive analysis to benchmark against industry standards and identify areas for improvement.
- Facilitated cross-departmental collaborations to ensure cohesive brand messaging across all platforms.
- Developed comprehensive market research reports to inform strategic planning, identifying new opportunities for growth.
- Orchestrated trade show appearances and presentations, showcasing company products to potential clients and partners.
- Negotiated with vendors and service providers, securing cost-effective solutions for marketing materials and services.
- Updated and maintained marketing database, ensuring accuracy and compliance with data protection regulations.
Education
MBA - Business Administration And Management, Accounting
Capella University
Minneapolis, MN06.2017
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN08.2015
Skills
- Advanced Multitasking
- MS Office & Google Suite
- Google Suite
- Organization & Time Management
- Strategic & Tactical Planning
- Proactive Mindset & Problem Solving
- Office Project Management
- Relationship Building
- Regulatory Compliance
- Slack, Asana, SAP Concur
Timeline
Executive Assistant to the President
Bio-Techne
07.2024 - Current
Executive Assistant to the CEO
Olson Kundig Architects
01.2024 - 07.2024
Executive Assistant to the CEO
Mosaic
08.2022 - 09.2023
Executive Assistant, Associate
ZGF Architects, LLP
12.2019 - 08.2022
Executive Assistant to the COO
Comagine Health
08.2018 - 11.2019
Executive Assistant and HR Business Partner
Chartwell Financial Advisory, Inc.
01.2018 - 06.2018
Senior Executive Assistant
Capella University
08.2013 - 08.2017
Marketing Coordinator & Project Manager
Cytori Therapeutics, Inc.
05.2007 - 08.2013
MBA - Business Administration And Management, Accounting
Capella University
Bachelor of Science - Business Administration
Capella University
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