Bubble Tea Barista, Cashier
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Utilized POS system to receive and process customer payments.
- Input orders into point of sale system and handled customer payments.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Prepared and served hot or cold beverages.
- Described menu items to customers and suggested appealing products.
- Ordered and received supplies to restock beverage items.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
