Summary
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Jade Montero

Kahului

Summary

Consistent maintenance of cleanliness and organization in food and beverage storage ensured compliance with health protocols and food safety standards. Experience in utilizing POS systems for processing customer payments and managing inventory contributed to efficient operations. Demonstrated ability to identify customer needs and provide effective solutions, enhancing overall customer satisfaction. Proficient in multitasking within fast-paced environments while maintaining professionalism and reliability in service delivery.

Work History

Bubble Tea Barista, Cashier

Maui Bubble Tea
Kahului
06.2023 - 07.2023
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Utilized POS system to receive and process customer payments.
  • Input orders into point of sale system and handled customer payments.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Recommended pastries and sandwiches to pair with customers' beverages.
  • Prepared and served hot or cold beverages.
  • Described menu items to customers and suggested appealing products.
  • Ordered and received supplies to restock beverage items.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Lahainaluna Highschool
Lahaina, HI

Skills

  • POS system operation
  • Beverage preparation
  • Food safety compliance
  • Inventory management
  • Customer service
  • Service area sanitation
  • Cash handling
  • Multitasking Abilities
  • Teamwork
  • Reliability
  • Customer interaction
  • Professionalism

Languages

English
Professional

Timeline

Bubble Tea Barista, Cashier

Maui Bubble Tea
06.2023 - 07.2023

Lahainaluna Highschool
Crystal Jade Montero