Crystall Greer
Rochester,MI
Summary
Motivated and dedicated Licensed Practical Nurse. Eager to work in a position that allows me to make most of my skills, education, clinicals and compassionate nature. Seeking a position that will allow my energetic, and positive attitude to help provide the best quality patient care.
Overview
11
11
years of professional experience
Work History
LICENSED PRACTICAL NURSE
Trinity Health - Bellbrook Senior Community
Rochester Hills, MI
06.2023 - Current
- Resident advocate to ensure they receive the best possible care, while maintaining to treat them with the respect and dignity they deserve
- Building relationships with residents and families;
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments while maintaining safety;
- Analyze patient assessments and laboratory data to bring any issues to the attention of physicians;
- Administer medications, check vitals, treat wounds, IV therapy; and deliver other treatments under supervision of DON;
- Document accurate patient information, treatment plans, and progress notes daily;
- Maintaining 100% confidentiality of patient and facility information.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Educated patients on disease prevention and management strategies for their individual conditions.
CLINICAL STAFFING MANAGER
Manpower (Internal Staff)
Ann Arbor, MI
10.2020 - Current
- On-site at Michigan Medicine
- Oversee 24/7/365 patient care and ensure the program runs smoothly
- Manage 8 direct employees;
- Oversee workflow and attendance for 400+ employees;
- Oversee weekly/daily schedule;
- Manage Patient Attendant policies and procedures;
- Incident Reports and performance feedback;
- Coordinate annual patient attendant retraining;
- Update new scheduler training and plan, including training book with new and updated protocols;
- Assignment management in Direct Office, and Bullhorn (assigning, ending and transition to new orders);
- Interacting with house managers, charge nurses when PA program issues occur;
- After hours support to schedulers;
- Exit interviews;
- Coaching/counseling schedulers/VMTs, providing job performance feedback;
- Hiring and Onboarding;
- Make presence at PA orientations to meet new associates;
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance;
- Established processes to ensure efficient workflow throughout the organization;
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards;
- Resolved conflicts between employees by providing guidance on company policies and procedures;
- Maintained up-to-date records of employee attendance, payroll information, vacation requests;
- Provided leadership during times of organizational change or crisis situations;
- Analyzed customer feedback data to develop action plans for improving services offered.
NIGHT SHIFT PATIENT ATTENDANT SCHEDULER
Manpower (Internal Staff) promoted
Ann Arbor, MI
09.2019 - 11.2020
- Performing a variety of administrative tasks that support the overall mission of quality performance and service
- This position is predominantly responsible for the scheduling of 24/7/365 patient care positions, primarily patient attendants.
STAFFING SPECIALIST
Manpower (Internal Staff) promoted
Ann Arbor, MI
06.2013 - 09.2019
- Supporting the full-cycle recruitment process of candidates seeking a variety of positions in Manufacturing, Administrative, and Healthcare fields.
STAFFING SOLUTIONS SCHEDULER, HEALTH CARE
Manpower (Internal Staff) promoted
Ann Arbor, MI
12.2012 - 06.2013
- Communicated effectively with both internal staff and external customers in a scheduling role
- Maintaining accuracy and consistency in order to provide the best care for patients
Education
LPN Diploma -
HONDROS COLLEGE OF NURSING
01.2023
Associates Degree -
WAYNE COUNTY COMMUNITY COLLEGE
01.2016
ZINGERMAN'S ZING TRAIN
01.2014
Skills
- Michigan Licensed Practical Nurse
- Patient Advocacy
- Communication
- Collaboration
- Teamwork
- Patient/Family Education
- IV Therapy
- Wound Care
- Medication dispensing
- Medical terminology
- Acute and rehabilitation care
- Tracheostomy suction and care
- Stages I-IV pressure sore care
- Colostomy care familiarity
- Glucose checks and blood pressure monitoring
- GI Feeding and tubes
- Sterile technique
- Head to toe assessment
- Tube feeding
- Patient education
- Foley Care
- Physical Assessment
- Patient Intake
- Clinical Documentation
- Family Communication
- HIPAA Compliance
- Writing Reports
- Caring for Wounds
- Geriatric Care
- Palliative Care
- Staff Supervision
Certificates And Licenses
- License Practical Nurse, Michigan, May 2023
- Basic Life Support (BLS), American Heart Association, July 2023
Timeline
LICENSED PRACTICAL NURSE
Trinity Health - Bellbrook Senior Community
06.2023 - Current
CLINICAL STAFFING MANAGER
Manpower (Internal Staff)
10.2020 - Current
NIGHT SHIFT PATIENT ATTENDANT SCHEDULER
Manpower (Internal Staff) promoted
09.2019 - 11.2020
STAFFING SPECIALIST
Manpower (Internal Staff) promoted
06.2013 - 09.2019
STAFFING SOLUTIONS SCHEDULER, HEALTH CARE
Manpower (Internal Staff) promoted
12.2012 - 06.2013
LPN Diploma -
HONDROS COLLEGE OF NURSING
Associates Degree -
WAYNE COUNTY COMMUNITY COLLEGE
ZINGERMAN'S ZING TRAIN
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