Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CRYSTAL L ROBINSON

Powhatan,VA

Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant

HERITAGE OAKS RETIREMENT COMMUNITY
Richmond, VA.
01.2012 - 05.2013
  • Virginia physician for women June 2007- present Medical Advice Nurse" Triage calls and manage relevant data.
  • Provide care , treatment and medical advice, communicate with doctors, insurance companies and pharmacies.
  • Document all calls concerning patients in the medical records and managed to use approved medical abbreviation.
  • Assisting the physician with examinations.
  • Greet all patients with eye contact, a friendly smile, and with a friendly voice tone.
  • Establish daily contact with residents, ensuring all needs are being met.
  • Assist in patient movement throughout the facility.
  • Responsible for communicating all patient appointments and briefing of direct care staff.
  • Work as a liaison between patient family members and community staff members.
  • Physician of family medicine.

Medical Assistant

01.2005 - 01.2007
  • Verified patient information by interviewing patient; recording medical history; confirming purpose of visit.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
  • Counsels patients by transmitting physician's orders and questions about surgery.
  • Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns;.

Sales and Marketing Assistant

Meta-Group
Stamford, CT
01.1998 - 03.2004
  • Meeting coordinator" Coordinating the collection of all speaker information.
  • Perform basic administrative support (filing, photocopying, sending/receiving faxes, responding to emails, answering phone calls, scheduling conference calls, typing and formatting agendas and reports, etc.);.
  • Ensure the success of three to four different client partner meetings.
  • Schedule and arranged all travel itineraries for sales and marketing associates.

Education

Medical Assistant

Stamford High School Virginia School of Technology
2005

Skills

  • OB-GYN,Family Practice
  • Maintains strict confidentiality
  • Strong work ethic
  • Team player with positive attitude
  • Patient-focused care
  • Dependability,
  • Fast learner

Certification

Medical Assistant Certificate

Timeline

Administrative Assistant

HERITAGE OAKS RETIREMENT COMMUNITY
01.2012 - 05.2013

Medical Assistant

01.2005 - 01.2007

Sales and Marketing Assistant

Meta-Group
01.1998 - 03.2004

Medical Assistant

Stamford High School Virginia School of Technology

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CRYSTAL L ROBINSON