With a proven track record at Joe DiMaggio Children's Hospital, I've excelled in enhancing patient comfort and safety, evidenced by leading teams to improve transport efficiency and reduce anxiety. My expertise in equipment disinfection and patient communication, coupled with a commitment to professionalism and ethics, has significantly contributed to superior patient care and satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Transporter
Joe DiMaggio Children's Hospital
Fort Lauderdale, FL
10.2008 - 01.2024
Warmly greeted patients and visitors and made each feel welcome.
Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Reduced patient anxiety during transport by maintaining open communication and answering questions.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Enhanced patient comfort by providing compassionate care and timely transportation.
Maintained confidentiality of patient data and condition to safeguard health information.
Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Patient Transporter Supervisor
Baptist Health Medical Center
Fort Lauderdale
08.2014 - 12.2023
Warmly greeted patients and visitors and made each feel welcome.
Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Reduced patient anxiety during transport by maintaining open communication and answering questions.
Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Lead Transporter
Jackson Memorial Hospital
Miami, FL
07.2012 - 12.2023
Increased overall productivity by delegating tasks efficiently among team members based on individual strengths and skills sets.
Coordinated with cross-functional teams to develop comprehensive logistics solutions for complex projects.
Promoted a culture of safety among staff by leading training sessions on proper handling procedures and equipment usage guidelines.
Resolved conflicts between employees effectively, creating a positive working environment that prioritized teamwork and collaboration.
Facilitated seamless transitions during staff turnover periods by maintaining detailed employee records, allowing for quick access to critical information when necessary.
Mentored new transport team members, fostering a supportive work environment and promoting professional growth.
Improved customer satisfaction by ensuring timely deliveries and addressing client concerns promptly.