Crystal Marie Garza
Corpus Christi,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Texas Department Of Transportation
10.2015 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Assisted coworkers with special tasks on daily basis.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Established administrative work procedures to track staff's daily tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Executed record filing system to improve document organization and management.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized travel arrangements for employee's, research cost-effective options.
- Effectively communicant with contractors about payment needs and kept updated, detailed and accurate ledgers.
Personal Assistant to Financial Advisor
New York Life Insurance Co
01.2010 - 04.2015
- Assisted in the preparation of client presentations, offering valuable input on content design and layout to optimize information delivery.
- Assisted Financial Advisor on reports for individuals and families to build and execute wealth management strategies based on unique goals and objectives.
- Educated clients on potential risks and rewards associated with various investments.
- Contributed to successful client meetings by preparing detailed agendas, gathering pertinent materials, and taking thorough notes for follow-up actions.
- Increased efficiency in the financial planning process by developing standardized templates for common analyses and reports.
- Provided administrative support for new account opening procedures following established compliance guidelines closely.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Facilitated clear communication between clients and financial advisors through prompt response to inquiries via phone or email.
- Maintained strict confidentiality with sensitive client data while adhering to industry regulations and standards.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
No Degree - Nursing
Del Mar College
Corpus Christi, TXHigh School Diploma -
Calallen High School
05.2007
Skills
- Letter preparation
- Human Resources Management (HRM)
- Meeting Note Taking
- Filing and data archiving
- Attendance record management
- Bookkeeping
- Office Management
- Technical Support
- Payroll and budgeting
- Office Administration
Timeline
Administrative Assistant
Texas Department Of Transportation
10.2015 - Current
Personal Assistant to Financial Advisor
New York Life Insurance Co
01.2010 - 04.2015
No Degree - Nursing
Del Mar College
High School Diploma -
Calallen High School