CRYSTAL N. RALSTON
Kansas City,MO
Summary
Dedicated and self-motivated professional with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex operations. Skilled in developing and implementing policies and procedures with focus on safety. Excellent communication, management, and leadership skills. Recognized for exceptional work ethic, professional demeanor, and ability to learn at a fast pace and take charge. Works well individually or as part of a team. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
FORCE SUPPORT SENIOR NON-COMMISSIONED OFFICER
Indiana Air National Guard
01.2008 - Current
- Master Sergeant who supervises and trains team of 15 personnel in base feeding operations executing successful meals for 95% of drill status days for a base populace of 500
- Monitors and assesses mission progress and provides updates to Command and coordinates activities of personnel to support mission success
- Handles a wide array of managerial duties to include collaborating with base contractors to ensure compliance with Air Force regulations, maintaining personnel records, submitting performance reports, and providing constructive feedback to developing leaders
- 2016 deployment to the United Arab Emirates as Lodging Operations supervisor overseeing the contingency lodging operation as well as supervising a team during the renovation of base housing
- 2022 deployment to Kingdom of Saudi Arabia as Flight Chief/Operations Superintendent that oversaw a flight of 20 personnel, daily Services operations and 10 base projects with a completion rate of 90%
- Revamped the contingency lodging operation and collaborated with base contractors to write the first base Food Safety Program at Prince Sultan Air Base
- 2023 Innovative Readiness Training mission as Services NCOIC that planned and executed over 3k meals, recreation, and lodging support to the Medical Group from the 181st Intelligence Wing which brought over $500k of medical services to Terre Haute, Indiana
EXECUTIVE ADMINISTRATIVE ASSISTANT
Indiana ANG Joint Force Headquarters
05.2019 - 11.2020
- Provided administrative support for Command Staff; oversaw calendars, organized and set up meetings, effectively and independently managed calendars for leadership; provided appointment reminders, helped coordinate schedules
- Implemented policies and practices for organization, monitored effect, provided feedback to leadership
- Organized, planned and managed travel itineraries; coordinated with outside agencies to book airfare, hotel and ground transportation and processed travel expenses and reimbursements for Command staff
- Developed, created and published duty orders for unit personnel according to mission requirements
- Worked daily with AF Reserve Order Writing System/Defense Travel System to generate reports, track funding, monitor troop movement and coordinate travel
- Managed and transferred confidential and sensitive information routinely and in strict adherence to Air Force policies
- Updated and distributed weekly situational report to Command Staff and two Joint Base Commands
- Experienced and knowledgeable with Microsoft Office and Excel as well as military specific data programs
FAMILY CASE MANAGER II
Indiana Department of Child Services
11.2016 - 07.2019
- Managed substantial caseload of child abuse and neglect reports/assessments
- Identified and assessed family's social, emotional, and economical needs
- Assessed each case for child safety, well-being, and permanence
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Monitored program performance and outcomes for successful delivery of services
- Conducted background checks, kept detailed case notes and filed all other documentation needed to place children in safe homes
- Attended and testified in court proceedings as needed
- Distributed and collected specimens for drug screenings on routine basis
- Worked closely with professionals within Department, Law Enforcement, and courts while providing safety and support to children and families
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks
Education
Force Support Technical School
Lackland AFB, TXAssociate of Arts - undefined
Ivy Tech Community College
Fort Wayne, INBasic Military Training - Army
Fort Leonard Wood, MOBachelor of Arts -
Indiana University Purdue University
Fort Wayne, IN05.2016
Skills
- Management Support
- Operational Planning and Procedures
- Standard Operating Procedure
- Corrective Action Planning
- Adobe Acrobat Reader
- Outlook Email
- Hardworking
- Leader
- Mentor
- Team Player
Additional Information
- Security Clearance – Secret
Accomplishments
- Awarded the Air Force Achievement Medal twice for outstanding performance and dedication and excellent service to Air Force Command Staff
- Recognized by the Air Force Central Command Chief for superior senior leadership
Timeline
EXECUTIVE ADMINISTRATIVE ASSISTANT
Indiana ANG Joint Force Headquarters
05.2019 - 11.2020
FAMILY CASE MANAGER II
Indiana Department of Child Services
11.2016 - 07.2019
FORCE SUPPORT SENIOR NON-COMMISSIONED OFFICER
Indiana Air National Guard
01.2008 - Current
Force Support Technical School
Associate of Arts - undefined
Ivy Tech Community College
Basic Military Training - Army
Bachelor of Arts -
Indiana University Purdue University
Similar Profiles
Laura PerezLaura Perez
Aviation Resource Manager at Indiana Air National GuardAviation Resource Manager at Indiana Air National Guard
Lee MotzLee Motz
Operation & Compliance Superintendent/GS11 at Indiana Air National GuardOperation & Compliance Superintendent/GS11 at Indiana Air National Guard
Jason D. SheltonJason D. Shelton
Quality Specialist at Indiana Air National GuardQuality Specialist at Indiana Air National Guard
Natalie AndersonNatalie Anderson
Military Intelligence Analyst at Indiana Air National GuardMilitary Intelligence Analyst at Indiana Air National Guard
Robin ThomasRobin Thomas
Legal Assistant at Waits & BrownleeLegal Assistant at Waits & Brownlee