Crystal “Nikki” Moore
Tazewell,VA
Summary
Dedicated Lead Corrections Officer with expertise in monitoring inmate behavior and conducting safety inspections. Strong communication skills and a commitment to positive behavior change through rehabilitation programs enhance overall facility security and inmate well-being.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Lead Corrections Officer
Bland Correctional Center
Bland, Virginia
05.2023 - Current
- Monitored inmate behavior to enhance safety and security across facility.
- Conducted inspections of housing units for contraband and safety violations, ensuring compliance with safety standards.
- Responded to emergencies, providing support during incidents and disturbances.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Supported rehabilitation programs, fostering positive behavior change among inmates.
- Participated in regular training sessions to enhance skills and knowledge. and maintained appropriate certifications.
Sales Manager
Premium Retail Services Inc
Cedar Bluff, Virginia
10.2021 - 05.2023
- Led sales team to implement product promotions, consistently exceeding sales targets.
- Conducted market trend analysis to pinpoint growth opportunities and enhance strategies.
- Created training programs that improved team knowledge and performance metrics.
Certified Nursing Assistant
Westwood Nursing and Rehab Center
Bluefield, Virginia
08.2018 - 05.2021
- Monitored vital signs, promptly reporting changes to nursing staff to ensure timely interventions.
- Assisted residents with daily living activities and personal care, enhancing their comfort and well-being.
- Maintained cleanliness and organization of resident rooms and common areas, promoting a safe and welcoming environment.
Education
CNA License - Certified Nursing Assistant
Heritage Hall
Tazewell, VA 09.2017 - 12.2018
Tazewell High School
Tazewell, VASome College (No Degree) - Phlebotomy
Southwest Virginia Community College
Cedar Bluff, VASkills
- Emergency response
- De-escalation techniques
- Rehabilitation support
- Communication skills
- Report writing
- Corrections experience
- Policy updates
- Weapons training
Certification
- Firearms
- Defensive Tactics
- Field Training Officer
- Cognitive Community Training
Timeline
Lead Corrections Officer
Bland Correctional Center
05.2023 - Current
Sales Manager
Premium Retail Services Inc
10.2021 - 05.2023
Certified Nursing Assistant
Westwood Nursing and Rehab Center
08.2018 - 05.2021
CNA License - Certified Nursing Assistant
Heritage Hall
09.2017 - 12.2018
Tazewell High School
Some College (No Degree) - Phlebotomy
Southwest Virginia Community College