Crystal Sitorus
Fullerton,CA
Summary
A skilled and caring Licensed Vocational Nurse (LVN) with over 10+ years of medical experience as an accomplished Phlebotomist and Emergency Medical Technician with a proven track record at St. Joseph's Hospital, demonstrating exceptional interpersonal skills and clinical judgment. Excelled in patient care, achieving significant improvements in patient comfort and safety. Skilled in medical terminology and proficient in typing at 65 wpm, adept at delivering compassionate, results-driven medical support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LVN
Hoag Memorial Hospital Presbyterian
11.2024 - 09.2025
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Responded to patient requests with appropriate clinical and personal assistance.
- Assisted with admissions, appointments, transfers, and discharges.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
IV/Blood Withdrawal Instructor
Allied Nursing Continuing Education
09.2024 - 11.2024
- Responsible for teaching and supervising nursing students or healthcare professionals in the proper techniques for intravenous (IV) insertion and blood withdrawal.
- Demonstrate IV insertion and blood withdrawal techniques guiding students through hands-on practice and ensuring skill proficiency.
- Supervise students during clinical practice, ensuring adherence to safety standards and proper technique in venipuncture, catheter placement, and other related procedures.
- Evaluate students’ competency through observation and practical skill assessments, providing constructive feedback to promote improvement.
Phlebotomist
Epic Management
02.2019 - 01.2021
- Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records.
- Patient and Donor care.
- Quality Assurance and Controls.
- Possess excellent patient-relations skills-known for having a gentle touch and the ability to alleviate patient anxieties.
Patient Care Technician/Phlebotomist
St. Joseph's Hospital
06.2016 - 02.2018
- Blood collection and handling safety.
- Heart monitor tech for receiving ER patients with chest pain.
- EKG lead placement on trauma and STEMI patients.
- Monitored patients respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Performed effective CPR in pre-hospital and Emergency Room settings.
- Successfully performed neurological assessment on suspected stroke patient.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
Emergency Medical Technician
American Medical Response, AMR
08.2013 - 03.2017
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Responded to 911 calls for medical emergencies.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Emergency Room Technician
Parkview Community Hospital
02.2014 - 07.2016
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Delivered compassionate care to all patients that exceeded hospital requirements
Skills
- Enthusiastic caregiver/Customer service/Problem resolution
- Vital signs/heart monitoring
- Wound care and dressing
- Basic life support (BLS)
- Charting and Documentation
- Patient Advocacy
- Empathy and Compassion
- Knowledge of medical terminology, anatomy, physiology, infection control and specimen processing
- Strong clinical judgment/medical ethics
- Computer skills/Typing skills 65 wpm
Licensing
Licensed Vocational Nurse (LVN)- Anaheim, CA
License Number: 743833 Effective: 06/19/2024 Exp. 08/31/2027 Status: Active
Phlebotomy Technician (CPT I)- Redlands, CA License Number: CPT-00075536 Effective: 03/13/2015 Exp. 06/24/2026 Status: Active
Emergency Medical Technician (EMT)- Riverside, CA License Number: E088750 Effective: 03/01/2023 Exp. 02/28/2025 Status: Active
Certification
IV Therapy and Blood Withdrawal Certification- Issued: 08/7/2024
BLS Certification- Issued: 02/10/2025 Exp. 02/2027
Dysrhythmia Certification- Issued: 09/25/2015
Stroke Training Certification- Issued: 10/14/2015
Emergency Management FEMA Certificates
Timeline
LVN
Hoag Memorial Hospital Presbyterian
11.2024 - 09.2025
IV/Blood Withdrawal Instructor
Allied Nursing Continuing Education
09.2024 - 11.2024
Phlebotomist
Epic Management
02.2019 - 01.2021
Patient Care Technician/Phlebotomist
St. Joseph's Hospital
06.2016 - 02.2018
Emergency Room Technician
Parkview Community Hospital
02.2014 - 07.2016
Emergency Medical Technician
American Medical Response, AMR
08.2013 - 03.2017