Crystal Rose Ramsey
McMinnville,TN
Summary
Passionate volunteer coordinator with several years of dedicated community service. Goal-oriented leader skilled in overseeing volunteer operations and sourcing successful, lasting volunteers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator,
CASA of Cannon CountyWoodbury
Woodbury, TN
07.2022 - Current
- Recruit, train, and supervise volunteers, match volunteers with appropriate cases and provide ongoing support
- Organize and conduct volunteer orientation and training programs
- Maintaining accurate records of volunteer activities and impact
- Collaborate with staff to ensure volunteers are effectively supporting the organization's mission
- Provide any other needed support for Director including assisting with grants, social media, church and other presentations, community engagement and outreach events
- Assisted in developing strategies to increase community engagement with the organization's mission.
- Supervised social media accounts related to volunteering activities.
- Coordinated ongoing volunteer publicity and awareness programs.
- Designed and executed volunteer appreciation events and recognition programs to boost morale and retention.
- Collaborated with external organizations to coordinate volunteer participation in community events.
- Provided ongoing support and guidance to volunteers, serving as a point of contact for questions and concerns.y9bbbbbbbbbbbbbbbhg
Affiliate Broker, Realtor
Exit Realty Bob Lamb & Associates
01.2020 - 01.2022
- Licensed and insured real estate agent, completes comparative market analysis, markets on all social media platforms, and completes all necessary contracts with clients
- Certified in the principles of commercial real estate
Business Office Manager
Bethany Center for Rehabilitation and Healing
11.2017 - 02.2019
- Complete AM Census and run morning reports, managed morning meeting and evaluated all skilled patient progress
- Conduct billing conference call weekly, manage Resident trust fund, collect payments and manage employee and resident trust petty cash
- Aided families in the Long-Term Care Medicaid application process
- Updated in house system payor sources for residents and communicated with outside billing company on a consistent basis
- Completed end of day reports for the corporate office, various other duties
Administrative Assistant/Reception/AP/Recruiter
Green Hills Health and Rehabilitation Center
01.2017 - 11.2017
- General reception and accounts payable duties, Census and midnight census input and verification, collect and receipt payments, use of word and excel
- Scheduled interviews and completed reference checks, abuse registry checks, certification/licensure verifications, conducted drug testing and background checks, on all post-offer applicants
- Coordinated staff meetings as well as orientation, assisted with marketing email blasts and maintained contact information as well as many other tasks
Business Office Assistant Manager/Receptionist/Onboarding
Grace Healthcare of Franklin
Franklin, USA
01.2016 - 01.2017
- Reconciled Patient Trust Fund Receive and receipt private, resident portions and Medicaid payments on residents' bills
- Audit/Ordered supplies and perform duties related to mail handling and filing as needed
- Assist with payroll input and hours calculation, Input payroll changes and process accounts payable
- Maintained confidentiality of resident and facility records
- Scheduled interviews and completed reference checks, abuse registry checks, certification/licensure verifications and conducted drug testing and background checks, on all post-offer applicants
- Assist with onboarding and conducted new hire orientation, coordinated staff in-service education programs assisted employees in acquiring uniforms and nametags
- Trained in Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use and teach the information, conducted facility tours
- Served as a backup for the Admissions Director and obtained appropriate admission papers and signatures from residents or responsible parties prior to admission
- Participated in Manager on duty rotation, assisted the administrator and others with special tasks or projects and created a facility directory
Health Services Coordinator/Educational Assistant/One-on-One
The King's Daughters' School
Columbia, USA
01.2011 - 01.2014
- Assessed residential students in school clinic to determine if illness needed to be addressed by a Doctor, responsible for student's medical needs, appointments and charts
- Transported students to appointments, treated seizure patients in occurrence of a seizure, ordered medication and medical supplies, checked in medication and supplies
- Administered medication as directed, signed, sorted and filed MAR's in accordance with state regulations, assisted teacher with students in any way needed
- Submitted all necessary records to DCS for children they placed to reside at the school
Office Manager
Jackson Hewitt
Lewisburg, USA
01.2011
- Handled the daily morning deposit following opening procedures, printed off clients checks, disbursed checks and prepared tax returns
- Obtained and processed payment for returns handling cash or check or credit card payments, scheduled appointments, handled IRS letters and corrected IRS rejected returns
- Ran and printed reports, completed file transfers and ordered supplies, set employee schedule and handled employee concerns
Budget Office Bookkeeper
Marshall County Government
Lewisburg, USA
01.2010
- Worked with balance sheets and prepare financial reports, organized filing system for records of financial transactions for a company
- Reconciled and balanced accounts for the budget office, assisted in collecting payroll data to compute wages
- Generated checks and collected signatures on payroll checks, processed the incoming and outgoing mail and phones, assisted in the underwriting and approval of an energy grant
Education
Diploma - Medical Office Specialist Program
Kaplan Career Institute
Nashville, TNGrand Canyon University
Skills
- Work Scheduling
- Marketing and Advertising
- Opportunity Identification
- Population Needs Assessment
- Budget Management
- Program Evaluation
- Community and Public Relations
- Volunteer relations
- Networking
- Community Engagement
- Volunteer orientation and onboarding
- Volunteer training
- Phone Etiquette
- Schedule Coordination
- Volunteer Recruitment
- Relationship Building
Affiliations
- Middle Tennessee Association of Realtors, 2020, Member of The Community Relations Committee
- CASA, 2021, Volunteer
- McMinnville Exchange Club, 2023-2024, Member
- Cannon County Substance Abuse Prevention Coalition, 2024, Advisory Board Member
- Cannon Run, 2023-2024, Board Member
Certification
- HIPAA Trained and Certified
- CPR/AED/ FIRST-AID Certification, 4A3227
References
- Neva England, President of the McMinnville Exchange Club, (931) 316-9616
- Angel Cantrell, Executive Director, Cannon County Substance Abuse Prevention Coalition, (314) 406-4839
- Sandra Blunkall, Realtor, (615) 486-1535
- Tiffany Thaler, Previous co-worker at three different Nursing homes - Social Services/Admissions, (239) 877-2099
- Jennifer Ballard, Executive Director of CASA of Maury County, (931) 446-6655
- Chris Gustin, Administrator at Bethany Center Rehab, (865) 382-3922
- David Craig, Executive Director at The King's Daughters School, (931) 388-3810
Timeline
Volunteer Coordinator,
CASA of Cannon CountyWoodbury
07.2022 - Current
Affiliate Broker, Realtor
Exit Realty Bob Lamb & Associates
01.2020 - 01.2022
Business Office Manager
Bethany Center for Rehabilitation and Healing
11.2017 - 02.2019
Administrative Assistant/Reception/AP/Recruiter
Green Hills Health and Rehabilitation Center
01.2017 - 11.2017
Business Office Assistant Manager/Receptionist/Onboarding
Grace Healthcare of Franklin
01.2016 - 01.2017
Health Services Coordinator/Educational Assistant/One-on-One
The King's Daughters' School
01.2011 - 01.2014
Office Manager
Jackson Hewitt
01.2011
Budget Office Bookkeeper
Marshall County Government
01.2010
Diploma - Medical Office Specialist Program
Kaplan Career Institute
Grand Canyon University
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