Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Crystal Spears

Galax

Summary

Skilled support staff professional with background in providing top-notch administrative assistance. Strengths include effective communication, problem-solving abilities, and multi-tasking skills. Previous roles involved supporting team productivity by managing schedules, resolving issues, and improving processes. Committed to fostering positive work environments and enhancing overall team efficiency. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.

Overview

2
2
years of professional experience

Work History

Support Staff

Sobrius
Galax
03.2025 - Current
  • Responded promptly to customer inquiries about product features or services offered.
  • Developed processes to improve customer service efficiency levels.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Care Giver

Osborne Family Dental
Galax
04.2024 - 03.2025
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Educated families about available resources for home health care services in the local community.
  • Provided emotional support to clients during difficult times.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

Admissions Coordinator

Life Center of Hillsville
Hillsville
04.2023 - 04.2024
  • Assisted with creating recruitment plans targeting potential applicants.
  • Assisted in the review of applications, transcripts, and other documents for admission decisions.
  • Maintained accurate records of admissions data and statistics.
  • Developed and implemented strategies to improve the admissions process.
  • Resolved any issues related to the admission process in a timely manner.
  • Handled insurance claim duties and verified that each met standards of admissions.
  • Helped patients with admissions process and adhered to state and federal laws.

Education

Phlebotomist - Phlebotomy

Pathway Medical
Pulaski, VA
02-2025

Associate of Arts - Human Services

Wytheville Community College
Wytheville, VA
05-2022

Associate of Science - Health Sciences

Wytheville Community College
Wytheville, VA
05-2022

Skills

  • Patient care
  • Phlebotomy techniques
  • Vital sign monitoring
  • Medical documentation
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Telephone assistance
  • Confidentiality
  • Paperwork assistance
  • Documentation
  • Check-ins
  • Client transportation
  • Microsoft office
  • Calendar management
  • Facility maintenance
  • Opening and closing procedures
  • Scheduling and calendar management
  • Time management abilities
  • Multitasking
  • Accounting
  • Multi-line phone systems
  • Critical thinking

Accomplishments

  • Deans list in 2012 @ Wytheville Community college
  • Phlebotomy license 2025

References

References available upon request.

Timeline

Support Staff

Sobrius
03.2025 - Current

Care Giver

Osborne Family Dental
04.2024 - 03.2025

Admissions Coordinator

Life Center of Hillsville
04.2023 - 04.2024

Phlebotomist - Phlebotomy

Pathway Medical

Associate of Arts - Human Services

Wytheville Community College

Associate of Science - Health Sciences

Wytheville Community College

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