Crystal Walton
Clermont,United States
Summary
Dedicated and compassionate patient focused license Registered Nurse, with ability to evaluate and advocate patient needs .Proven to remain calm under pressure and skillfully handle high-stress situations, seeking a position to create opportunities for growth and fosters trusting relationships to improve patient outcomes in other to efficiently coordinate with healthcare professionals to advance patient care.
Overview
14
14
years of professional experience
Work History
Registered Nurse SPCU
AdventHealth
06.2023 - Current
- Identified patient needs based on objective data and followed through with appropriate documentation.
- Instructed and documented patient follow-up care activities to prepare for transfer or discharge.
- Collaborated with healthcare team to develop, implement and evaluate interdisciplinary plan of care.
- Responded to code blue alerts within facility to initiate protocol, special procedures and cardiac monitoring.
- Charted nurse's notes to reflect care provided to resident and resident's responses to care and intervention.
- Administered prescribed medications, changed dressings, cleaned wounds and monitored vital signs to provide high standards of patient care.
- Conducted ongoing evaluation of patient outcomes to document success of interventions and strategies in relation to plan of care.
- Observed, recorded and communicated patient conditions utilizing computerized documentation systems.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Clinical Laboratory Technician
Northwell Health
01.2021 - Current
- Summarized test results and activities for management via verbal updates or written reports.
- Documented and verified patient information using laboratory information system.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Removed samples of materials following good practices to achieve accurate test results.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
HR Associate
VNSNY
02.2015 - 12.2020
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Coordinated employee training programs to improve productivity and performance.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Answered and redirected incoming phone calls for office.
- Coordinated itineraries and scheduled appointments for human resources staff.
Administrative Medical Assistant
DHD Medical PC
02.2010 - 11.2014
- Organized paperwork such as charts and reports for office and patient needs.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments day in advance.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Supported office staff and operational requirements with administrative tasks.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Greeted patients and provided required paperwork to facilitate services.
- Generated reports and logged patient information for reliable records.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Processed medical insurance claims and payments.
- Registered and verified patient records before triage with most up-to-date information.
- Managed office bookkeeping with insurance billing and patient payments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
Certification - Advanced Cardiovascular Life Support
CPR123
New York, NY04.2023
Certification - Basic Life Support
CPR123
New York, NY04.2023
Phlebotomy Technician - Phlebotomy
Technical Institute of America
New York, NY03.2023
Bachelor of Nursing - Nursing
Carlene Health Institute
West Palm Beach, FL12.2021
Bachelor of Science - Psychology
Medgar Evers College of The City University of New York
Brooklyn, NY06.2020
Associate of Science - Liberal Arts And Sciences
Kingsborough Community College of The City University of New York
Brooklyn, NY01.2007
Skills
- Medical Interpretation
- Patient Relations
- Laboratory Assay Analysis
- Interdisciplinary Collaboration
- Collect Samples
- Treatment Planning
- Laboratory Information Systems
- OSHA & HIPPA Regulations
- Communication and Interpersonal Abilities
- Wound Care
- Patient Management
- Chart Updating
- EMR / EHR
Timeline
Registered Nurse SPCU
AdventHealth
06.2023 - Current
Clinical Laboratory Technician
Northwell Health
01.2021 - Current
HR Associate
VNSNY
02.2015 - 12.2020
Administrative Medical Assistant
DHD Medical PC
02.2010 - 11.2014
Certification - Advanced Cardiovascular Life Support
CPR123
Certification - Basic Life Support
CPR123
Phlebotomy Technician - Phlebotomy
Technical Institute of America
Bachelor of Nursing - Nursing
Carlene Health Institute
Bachelor of Science - Psychology
Medgar Evers College of The City University of New York
Associate of Science - Liberal Arts And Sciences
Kingsborough Community College of The City University of New York
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