Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Crystella Martinez

Reno,NV

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Experienced with safety regulations and hazard prevention techniques. Utilizes comprehensive risk assessments to develop and implement effective safety protocols. Strong understanding of emergency response procedures and promoting culture of safety compliance.

Experienced with clinical oversight, healthcare administration, and patient safety. Utilizes strategic planning and team coordination to enhance care delivery. Track record of improving medical services through evidence-based practices and effective leadership.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Outside Sales Representative

Platt Electric
01.2025 - Current
  • Cultivated relationships with clients to drive repeat business and enhance customer loyalty.
  • Developed tailored sales presentations that addressed client needs and showcased product benefits.
  • Implemented strategic sales plans to penetrate new markets and expand company reach.
  • Managed full sales cycle, from prospecting to closing, ensuring seamless customer experience.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Trained and mentored junior sales team members, fostering skill development and performance improvement.
  • Built relationships with customers and community to promote long term business growth.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Kept detailed records of daily activities through online customer database.

Safety Specialist

Q&D Construction
06.2024 - 12.2024
  • Conducted comprehensive safety audits to identify hazards and ensure compliance with regulations.
  • Developed and implemented safety training programs for employees, enhancing awareness and reducing incidents.
  • Collaborated with cross-functional teams to integrate safety practices into operational workflows effectively.
  • Led incident investigation processes, analyzing root causes and recommending corrective actions to prevent recurrence.
  • Evaluated emergency response plans, leading drills to improve preparedness and employee understanding of procedures.
  • Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
  • Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
  • Wrote reports outlining safety issues and potential correction options.
  • Reduced employee injuries through the implementation of comprehensive safety training programs.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Maintained detailed records of company-wide safety performance to ensure compliance with regulations and standards.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular site inspections, identifying hazards and recommending corrective actions to improve safety protocols.
  • Conducted safety audits and inspections to ensure compliance with regulatory standards.
  • Developed and implemented site-specific safety training programs for employees.

Manager

NRSI
06.2019 - 05.2023
  • Managed and motivated 25 employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Director

Medallus Medical
04.2015 - 08.2019
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.

Safety and Health Specialist

Nevada Gold Mines
10.2009 - 04.2015
  • Maintained up-to-date knowledge of industry trends, emerging technologies, and evidence-based practices through participation in professional development opportunities.
  • Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
  • Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
  • Managed relationships with external vendors supplying PPE or other safety-related products or services, negotiating contracts for maximum cost efficiency without sacrificing quality standards.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Wrote reports outlining safety issues and potential correction options.
  • Maintained detailed records of company-wide safety performance to ensure compliance with regulations and standards.
  • Communicated safety performance and progress to management and employees to provide up to date information.

Education

Associate Of Business Administration - Business Administration And Management

Great Basin College
Elko, NV
06.2006

Skills

  • Daily Production Reports
  • Training and Development
  • Customer Service
  • Operations Management
  • Customer Relationship Management
  • Policy and Procedure Adherence
  • Schedule Management
  • Vendor Management
  • Medical Billing
  • Verbal and Written Communication
  • Sales and Marketing
  • Hiring and Recruitment Knowledge
  • Office Administration
  • Team Leadership
  • Warehouse Management Systems
  • Warehouse Procedures
  • Pallet Construction
  • OSHA Workplace Safety
  • Wrapping and Banding
  • Shipping and Receiving
  • Inventory Control
  • Warehouse Management
  • Time Management
  • Hazard Identification
  • Audit Procedures
  • Safe Chemical Handling
  • Workplace inspections
  • Lockout and tagout procedures
  • Training courses
  • Procedure Implementation
  • Electronic Medical Record Software
  • Hazardous waste management
  • High energy
  • Shipping and receiving
  • Forklift operations
  • Inventory and stocking
  • Construction safety
  • Hazard identification
  • Electrical safety
  • First aid and CPR
  • Fall protection
  • Ladder safety
  • Safety and compliance inspections
  • Workplace safety
  • OSHA standards and codes
  • Training and mentoring
  • OSHA compliance
  • Respiratory protection
  • Bloodborne pathogen analysis

Languages

Spanish

Certification

  • CSP - Certified Safety Professional
  • EHS - Environmental Health and Safety Professional
  • CHHM - Certified Hazardous Materials Manager
  • CM - Certified Manager Certification

Timeline

Outside Sales Representative

Platt Electric
01.2025 - Current

Safety Specialist

Q&D Construction
06.2024 - 12.2024

Manager

NRSI
06.2019 - 05.2023

Director

Medallus Medical
04.2015 - 08.2019

Safety and Health Specialist

Nevada Gold Mines
10.2009 - 04.2015

Associate Of Business Administration - Business Administration And Management

Great Basin College

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