Crystian Ortiz
Houston
Summary
Dynamic and results-driven professional with extensive experience in crew oversight at RailServe. Proven ability to enhance operational effectiveness through process improvements and strong teamwork. Skilled in safety compliance and multitasking, consistently delivering exceptional service and maintaining high standards in fast-paced environments. Committed to optimizing team performance and customer satisfaction. Professionalism in Photography for my entire life.
Overview
6
6
years of professional experience
Work History
Crew Leader
RailServe
La Porte
11.2024 - 01.2026
- Supervised daily operations to ensure safety and compliance with industry regulations.
- Trained crew members on equipment usage and maintenance protocols.
- Coordinated workflow among team members to optimize efficiency and productivity.
- Implemented process improvements that enhanced operational effectiveness.
Server
Saltgrass Steakhouse
Pasadena, TX
03.2023 - 11.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Accurately processed orders and managed transactions using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
Server
Olive Garden
Pasadena, TX
01.2020 - 01.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Deer Park HighSchool
Deer Park05.2019
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Teamwork and collaboration
- Crew coordination
Websites
Accomplishments
Multiple Awards for Photography in High school and safety awards for work environment at my plant job at LBC in La Porte
Timeline
Crew Leader
RailServe
11.2024 - 01.2026
Server
Saltgrass Steakhouse
03.2023 - 11.2024
Server
Olive Garden
01.2020 - 01.2023
High School Diploma -
Deer Park HighSchool