Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystin Linares

Redlands,CA

Summary

Enthusiastic and reliable, I take pride in providing excellent customer service and creating memorable dining experiences for all customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Waitress

CBDM
07.2019 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.

Education

Associate of Science - Animal Science

Platt College - Riverside
Riverside, CA
11.2014

Skills

  • Customer Service: ability to provide exceptional service, address customer needs, ensure a positive experience
  • Communication: Strong verbal communication skills to interact with customers, coworkers, and management
  • Patience: Ability to remain calm and patient under pressure, especially during peak hours or when dealing with challenging customers
  • Strong multitasking: Capacity to handle multiple tables, prioritize tasks, and manage time efficiently in a fast-paced environment
  • Problem Solving: Ability to resolve customer complaints or issues effectively and efficiently
  • Teamwork: Collaboration with coworkers to ensure smooth operations, and excellent customer service
  • Adaptability: Flexibility to adjust to changing situations, menu items, customer preferences, and procedures
  • Cash Handling: Ability to count money efficiently and accurately to ensure the transactions are processed correctly
  • Upselling: Skill in suggesting additional items, drinks, or food to increase sales and enhance the customer experience

Timeline

Waitress

CBDM
07.2019 - Current

Associate of Science - Animal Science

Platt College - Riverside

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Crystin Linares