CRYSTIN SCHILLER
SCIPIO
Summary
Dynamic business leader with a proven track record at Crystin's Housekeeping and McKellar Corporation, excelling in operations management and customer relations. Spearheaded initiatives that significantly enhanced client satisfaction and team performance. Expert in business planning and relationship building, demonstrating exceptional verbal and written communication skills. Achieved notable success in refining business processes for peak efficiency. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
18
18
years of professional experience
Work History
Owner
Crystin's Housekeeping
03.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
Logistics/Secretary to the General Manager
McKellar Corporation
01.2007 - 03.2009
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
Education
High School Diploma -
Jennings County High School
North Vernon, IN05.2001
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Business Planning
- Operations Management
Timeline
Owner
Crystin's Housekeeping
03.2009 - Current
Logistics/Secretary to the General Manager
McKellar Corporation
01.2007 - 03.2009
High School Diploma -
Jennings County High School
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