Summary
Overview
Work History
Education
Skills
Pronouns
Timeline
Generic

CRYSTLE FULLER

Detroit,MI

Summary

Compassionate Counselor with extensive knowledge of counseling principles and practices: with 10 years experience. Adept at creating individualized treatment plans; and leading group and individual therapy sessions. Committed to creating safe, supportive environment for all participants.

Overview

10
10
years of professional experience

Work History

Counselor

Vista Maria, House Of The Good Shepard
07.2023 - Current
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Provided education on mental health topics and resources to clients.

Assistant Special Education Teacher/Paraprofessional

Detroit Public Safety Academy
10.2023 - 12.2023
  • Assists teacher in general daily classroom activities, help special needs students, and cares for their physical, emotional health and safety, affirming their abilities, and striving to promote dignity in all relationships.
  • Created positive and inclusive classroom environment by helping students develop social skills and relationships.
  • Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Helped feeding and daily living skills to support physical and emotional well-being.
  • Assisted in creation of functional behavior assessments and behavior intervention plans to address challenging behaviors effectively.
  • Maintained accurate records of student progress, using data-driven decision-making to guide instructional practices for optimal results.
  • Worked with students to promote learning and pro-social development.
  • Interacted physically and verbally with students throughout each day.
  • Supported lead teacher by preparing materials, grading assignments, and providing one-on-one assistance to struggling students.
  • Utilized various assistive technologies to ensure accessibility of course content for all learners, increasing overall success rates within classroom setting.
  • Actively participated in IEP meetings, contributing valuable insights regarding individual student needs and progress.

Mindfulness Coach

Charmed NOIR
04.2020 - 12.2023
  • Mindful Coach is motivated by value of cultivating mindfulness while healing childhood and ancestral trauma with client
  • Other duties require coach to guide client toward their own truth and spiritual wisdom, help client develop daily practice, as well as hold client accountable to their life goals and intentions.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits and adapted counseling techniques to best suit individual needs of each client.
  • Designed culturally-sensitive interventions tailored to each client''s background and experiences.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Supervised meetings with family members to help create support system for clients.

Amazon Delivery Driver

PTL Transportation
09.2022 - 02.2023
  • Was responsible for transporting and delivering packages to customers in timely and efficient manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Fine Dining Server

South City Kitchen
01.2020 - 03.2020
  • Provided full table side service in busy, upscale restaurant in mid-town Atlanta, while maintaining 100% customer service satisfaction rate, until laid off due to Covid-19
  • Served up to 200 guest per shift of restaurant
  • Processed over 300 orders per shift with 99.8% accuracy rate
  • Adopted personalized approach, interacting with regular customers and memorizing their usual orders
  • Ensured that customers received respectful and professional treatment at all times.

Counselor

Shamanistas
01.2015 - 03.2020
  • Worked with teenagers and adults that were in trouble and had limited resources to help
  • Taught clients different ways to deal with their anger, taught life skills needed to live on their own, and led groups in many different areas that could help them with some of problems were dealing with in their life
  • Taught them to cook, clean and how to have better hygiene.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Engaged clients in conversation to determine feelings and apprehensions.

Resident Supervisor

Common Ground Sanctuary
01.2014 - 01.2015
  • Oversaw client routines in areas such as personal care, housekeeping, chores, banking and shopping
  • Observed and documented clients' behavior, physical condition and emotional development
  • Responsible for direct supervision of clients in facility
  • Worked with team to monitor and interact with clients to help reduce harm in community and make difference in their lives.
  • Helped develop and implement programs to foster community growth and development.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Developed strong relationships with residents, fostering sense of belonging within community.
  • Managed conflict resolution efforts, maintaining peaceful living environment for all residents.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Developed, implemented and monitored residential policies and procedures.
  • Facilitated smooth transition of new students into residential program.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
  • Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
  • Facilitated roommate mediations to address issues before they escalated into larger problems.

Education

Bachelor's - Sociology

Wayne State University
Detroit, MI
12.2014

Skills

  • Self Motivated
  • Affective Communication Skills
  • Excellent attention to detail
  • Highly Dependable
  • Emotional Support
  • Adept at treatment and discharge planning
  • Intervention Planning
  • Behavior monitoring
  • Needs Assessment
  • Coping Methods
  • Case Management
  • Adept at conflict resolution
  • Crisis Management

Pronouns

she/her

Timeline

Assistant Special Education Teacher/Paraprofessional

Detroit Public Safety Academy
10.2023 - 12.2023

Counselor

Vista Maria, House Of The Good Shepard
07.2023 - Current

Amazon Delivery Driver

PTL Transportation
09.2022 - 02.2023

Mindfulness Coach

Charmed NOIR
04.2020 - 12.2023

Fine Dining Server

South City Kitchen
01.2020 - 03.2020

Counselor

Shamanistas
01.2015 - 03.2020

Resident Supervisor

Common Ground Sanctuary
01.2014 - 01.2015

Bachelor's - Sociology

Wayne State University

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CRYSTLE FULLER