Summary
Work History
Education
Skills
Timeline
Generic

Crystle Logan

South Yarmouth,MA

Summary

Dynamic Case Coordinator with a proven track record at Barnstable District Court, adept at client advocacy and case management. Skilled in data collection and active listening, I successfully managed diverse caseloads, ensuring compliance and optimal resource allocation. Committed to continuous improvement, I foster strong relationships with clients and external agencies to enhance service delivery. With cases in and out of Court. Working in the courtroom and closely with Judges, clerk magistrates, attorneys and the general public.

Work History

Case Coordinator

Barnstable Disrtrict Court
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
  • Managed over Number assigned cases and projects in Year.
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
  • Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
  • Collaborated closely with external agencies to ensure seamless service provision, minimizing gaps in care for clients.
  • Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
  • Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
  • Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
  • Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
  • Participated in ongoing professional development opportunities to stay current on best practices in case management and enhance skills as a Case Coordinator.

Resort and Sales Manager

Edgewater Beach Resort
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.

Education

High School Diploma -

Mashpee High Scho
Mashpee, MA
06.2000

Skills

  • Data collection
  • Case documentation
  • Active listening strengths
  • Cross-functional collaboration
  • Interviewing skills
  • Patient care expertise
  • Administrative leadership
  • Case oversight
  • Excellent communication
  • Skill building
  • Client assessment
  • State regulatory compliance
  • Staff oversight
  • Onsite facility tours
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Public relations
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Conflict resolution
  • Goal setting
  • Professionalism
  • Staff training
  • Staff supervision
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Administrative management
  • Policy implementation
  • Professional demeanor
  • Case management
  • Social services
  • Policy development
  • Human resources
  • Regulatory compliance
  • Public policy

Timeline

Case Coordinator

Barnstable Disrtrict Court

Resort and Sales Manager

Edgewater Beach Resort

High School Diploma -

Mashpee High Scho
Crystle Logan