Summary
Work History
Overview
Education
Skills
Software
Timeline
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COLLIN S. BOSSLER

Wernersville,PA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in warehouse operations, distribution, logistics and customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Wholesale and Distribution Team Member

Wholesale Millwork
Exeter, PA
05.2019 - Current
  • Received, picked, packaged and shipped wholesale architectural materials and merchandise
  • Recorded information, shortages and discrepancies in order to maintain accurate inventories
  • Safely operate fork lifts, hand trucks and electric pallet jacks to transport, move and load heavy merchandise
  • Used coordination and planning skills to achieve results according to schedule.
  • Identified issues, analyzed information and provided solutions to problems.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Customer Service Associate, Paint and Lumber

Home Depot
Bloomsburg, PA
05.2018 - 06.2019
  • Provided primary customer support to internal and external customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.

Customer Service Associate Paint and Lumber

Lowes’s
Sinking Spring, PA
05.2017 - 08.2017
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.

Service Vendor

Plant Essentials
Perkasie, PA
03.2015 - 07.2016
  • Stayed current on product specs and prices and accurately updated display product literature.
  • Communicated with store employees to maintain conditions and appearance of retail area.
  • Visited customers to stock retail shelves and document inventory levels.
  • Reconciled inventory and customer orders regularly to monitor product availability.
  • Set up displays and signage to attract customers and boost sales for Lowes Lawn & Garden Department.

Overview

5
5
years of professional experience

Education

Bachelor of Science - Business Administration And Marketing

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05.2021 - 05.2021

Skills

    Order pulling

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Software

Microsoft Office Suite

Timeline

Bachelor of Science - Business Administration And Marketing

Bloomsburg University of Pennsylvania
05.2021 - 05.2021

Wholesale and Distribution Team Member

Wholesale Millwork
05.2019 - Current

Customer Service Associate, Paint and Lumber

Home Depot
05.2018 - 06.2019

Customer Service Associate Paint and Lumber

Lowes’s
05.2017 - 08.2017

Service Vendor

Plant Essentials
03.2015 - 07.2016

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COLLIN S. BOSSLER