Summary
Overview
Work History
Education
Skills
Timeline
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CT Trodglen

Louisville,KY

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

4
4
years of professional experience

Work History

Digital Team Lead

Walmart
05.2021 - 01.2024
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led a team of 60+ associates for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by adherence to high-quality standards.
  • Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
  • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.

Assistant Store Manager

Footlocker Retail
02.2020 - 05.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Education

Bachelor of Science - Sport Administration

University of Louisville
Louisville, KY
12.2025

Skills

  • Performance monitoring
  • Schedule Management
  • Trend tracking
  • Production Monitoring
  • Human Resources Management
  • Employee Evaluation
  • Operations Management
  • Resource Allocation
  • Customer Focus
  • Shift Scheduling
  • Cash Handling
  • Documentation And Reporting

Timeline

Digital Team Lead

Walmart
05.2021 - 01.2024

Assistant Store Manager

Footlocker Retail
02.2020 - 05.2021

Bachelor of Science - Sport Administration

University of Louisville

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CT Trodglen