Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
12
12
years of professional experience
Work History
HR Volunteer
Family First HomeCare LLC
07.2024 - Current
Shadow HR professionals.
Receive specialized training with talent management, recruitment, unemployment processing, Work Day system, Worker's Compensation claims, employee relations and more.
Learn processes and best practices for employee relation cases.
Complete training on current HR trends and laws.
Administrative Specialist
University of South Florida
10.2023 - Current
Provide administrative support to the Sr. Associate Dean of Research & Practice.
Assist in recruitment process for student employees/graduate assistants (i.e. job advertisements, interviews, and processing reappointment's).
Implement guidance and procedures related to University gift card purchasing and distribution.
Manage, coordinate and process 5+ student and faculty funding awards.
Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
Provide purchasing and budgeting needs based on needs of the office and Dean.
Supervise Federal Work Study and Graduate Assistants
Faculty Administrative Assistant
Moffitt Cancer Center
04.2023 - 10.2023
Supported 3+ providers through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict HIPAA policies.
Drafted and responded to correspondence both orally and written for effective communication.
Manage spreadsheets and advanced presentation materials
Interpret and explain policies/procedures related to daily job tasks.
Collect, compiles and analyze data
Perform clinic cancellations and maintain leave requests for providers.
Performed purchasing with Provider Development Funds and maintained spending records.
Medical Home Coordinator
Bluestone Physician Services
02.2020 - 04.2023
Reporting quality measures to upper management and leads for success planning.
Implemented systems to improve organization within the department, increasing overall functionality.
Created and conducted reports to present to upper management.
Conducted chart reviews on 100+ patients for compliance, chronic care management, quality measures, and OPTUM insurance reviews.
Submitted requests for medical records to complete
Adhere to current federal laws and revisions regarding insurance claims and ordering of medical supplies for patients.
Conducted end of life conversations with families and assisted in advance care directive education.
Clinical Assistant
Bluestone Physician Services
07.2019 - 02.2020
Sanitized, restocked, and organized exam rooms and medical equipment.
Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
Assisted 40+ patients per day with basic care needs.
Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Medical Disability Examiner
SOCIAL SECURITY ADMINISTRATION/DEPT. OF HEALTH
07.2018 - 07.2019
Researched, developed, compiled, analyzed, and rendered independent decisions relative to Social Security Disability Insurance.
Maintained records and other important documents.
Utilized effective verbal communication skills and telephone techniques to develop and/or establish necessary documentation.
Evaluated data and documents for accuracy and completion for decision-making purposes.
Authorized purchases and conducted queries.
Conducted fact-finding research to render a formal decision of disability based on requirements for Social Security law rules and regulations.
Medical Assistant
Cardiology Associates
12.2017 - 07.2018
Triaged 40+ patients per day
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Administrative Assistant
Dept. of Juvenile Justice
06.2015 - 03.2017
Provided administrative support to the Chief of Human Resources and HR team members
Assisted in Talent management process which included running background checks, completing reference checks, scheduling interviews, completing I-9s and E-verifications, etc.
Coordinated the HQ New Employee Orientation Program
Conducted compliance reviews
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Answered multi-line phone system, routing calls, delivering messages to staff.
JDAP Case Manager
Disc Village
02.2014 - 01.2015
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Administrative Office Coordinator
Supplemental Health Care Agency
04.2012 - 06.2013
Updated and maintained therapists' compliance and credentials
Monitored and directed incoming mail and prepared outgoing mail.
Ensured timely submission of timecards and assisted in payroll/timekeeping processing
Processed new hire paperwork and maintained compliance utilizing company systems and E-Verify.
Maintained and managed spreadsheets for staffing manager to utilize and monitor their recruiting progress.