Caleb Knight

• Operated with safety and skill to avoid accidents and delays.
• Transported customers to and from any specified location.
• Maintained clean and neat shuttle for passenger comfort.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Accepted and processed fares.
• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
• Helped passengers with luggage, collected fares and politely answered questions.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
• Assisted elderly and disabled passengers entering and exiting shuttle.
• Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
• Adhered to tight schedule and met departure and arrival deadlines.
• Read maps and followed written and verbal geographic directions.
• Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
• Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.

I began working in fulfillment with only one other employee. He trained me to perform a 6 man job with only the two of us. After more help was sent to fulfillment I was sent over to production where I operated a Beam Saw, and varying CNC machines. These are some of the tasks I was proficient in.

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Used hand-held devices and computers to record and monitor product being packaged for 100% fulfillment.
• Wrapped pallets in shrink wrap prior to loading.
• Compared received packages against shipping documents.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Kept work areas neat, clean and free from debris.
• Picked and packed order items.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Followed orders precisely for correct items, sizes and quantities.
• Moved merchandise using forklifts, and pallet jacks.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Manually transported warehouse materials weighing up to 80 pounds and maintained stamina while standing, sitting, bending and walking for up to 10 hours a day.
• Managed timely and effective replacement of damaged or missing products.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Assembled orders and packed items for shipment, conveying orders to shipping personnel.
• Loaded and unloaded parts to maintain high level of production.
• Maintained tight tolerances with design specifications.
• Adhered to high level of safety by following company rules and regulations to prevent injuries.
• Trained and coached new team members on proper machine operation and safety.
• Moved finished work to correct staging area for disposition.
• Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
• Measured completed pieces to identify product irregularities and specifications non-conformance; adjusting machines to correct issues.
• Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
• Input instructions for machine operations based on specifics of work orders.
• Broke the record for sheets of wood cut in a single shift by over 100, with only 3 days experience. (I'm proud of that one, ask me about it)

I worked here only for a short while, as I had just come home from a mission in February and was attending collage in April. Despite the short time I was employed here, I became proficient in the following:

• Made orders by slicing, weighing, packaging and pricing meats and cheeses.
• Communicated effectively with deli counter customers to answer questions and make recommendations.
• Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
• Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
• Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
• Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
• Properly cleaned all machines and kitchen tools, cleaned and sanitized all dishes used, and cleaned and shut down the deli at the end of the night.
• Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
• Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
• Cleaned utensils, dishes and glasses for customer use.

I was not hired as a manager at Pizza Pie Cafe, however after close to a year of working all positions available, I was promoted to a manager. Many of my management duties included:

• Managed inventory control, cash control and store closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction.
• Supervised guests at front counter, answering questions regarding products.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Rotated stock to achieve optimum appeal and minimize shrinkage.
• Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.

Many of the other positions proficiency in before I was promoted to manager include:

• Pizza Topper
• Pasta Bar
• Sheeter
• Oven
• Salad Bar
• Dishwasher
• Busser
• Cashier
• Kitchen Assistant (A position they created that was sort of like an assistant manager.)

In these positions I did everything available to do besides management duties. From Mixing the dough, to Topping the pizzas, and removing them from the oven to cut them. I spent time in every position.