CuaNiyah Pattmon
Lake Wales,FL
Summary
Motivated and detail-oriented individual seeking an entry-level position in customer service or medical claims. Eager to apply strong communication skills, a passion for helping others, and the ability to learn quickly in a dynamic healthcare or customer service environment. Ready to contribute to team success while gaining valuable industry experience.
Overview
2
2
years of professional experience
Work History
Team Lead
Wendys International
09.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Oversaw the daily opening of the store, ensuring all operational procedures were executed efficiently.
Education
In Progress - Associates in Science
University of Phoenix
Tempe, AZHigh School Diploma -
Lake Wales Charter School
Lake Wales, FL05.2024
Skills
- Strong verbal and written communication skills; able to interact professionally with customers and team members
- Friendly and approachable with a strong commitment to assisting and resolving customer concerns
- Highly focused on accuracy in documentation, data entry, and handling sensitive information
- Ability to manage multiple tasks and prioritize effectively in fast-paced environments
- Computer Proficiency: Familiar with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic data entry
- Able to identify issues and find solutions to meet customer needs efficiently
Timeline
Team Lead
Wendys International
09.2022 - Current
In Progress - Associates in Science
University of Phoenix
High School Diploma -
Lake Wales Charter School