Cuauhtemoc Lugo Jr
Pharr,TX
Summary
Excelled in enhancing network connectivity and customer satisfaction, demonstrating customer service and system troubleshooting skills. Proven ability to lead construction projects at FPI, ensuring precision in setups. Skilled in operations monitoring and mechanical knowledge, consistently delivering results. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with 3 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance.
Overview
5
5
years of professional experience
Work History
Technician 2-5
Charter Spectrum
08.2021 - Current
Support Spectrum's network by ensuring that our customers have good connectivity to our network, making sure that if they have any questions, they are answered to the best of my ability.
I also perform installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service.
Team Leader
FPI
08.2019 - 08.2021
plan, organize, and direct the activities of a construction project, under the direction of a general manager
Made sure cement, rebar, and walls were set up correctly
Education
High School Diploma -
Psja North Early College High School
Pharr, TXSkills
- Customer Service
- System Installation
- Operations Monitoring
- Component Replacement
- Blueprint Reading
- System Troubleshooting
- Power Tools and Equipment
- Mechanical Knowledge
- Computer Skills
Timeline
Technician 2-5
Charter Spectrum
08.2021 - Current
Team Leader
FPI
08.2019 - 08.2021
High School Diploma -
Psja North Early College High School
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