Alejandro Alberto
Lancaster,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Food Prep Lead/Associate
Sam's Club
11.2017 - 09.2021
- Mentored and guided employees to foster proper completion of assigned duties
- Prepare and cook rotisserie chicken for sale in club
- Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
- Maintain quality and sanitation standards
- Order inventory for various food prep departments
- Perform monthly inventory counts
- Manage staff
- Built strong relationships with customers through positive attitude and attentive response
- Partnered with managers to identify and capitalize on sales trends and brand initiatives
- Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Facilitated training for associates through daily coaching and regular performance appraisals
- Assisted with new hire processing and existing training programs
- Remained solutions-oriented in face of complex problems to assist management and overall business direction
- Mentored junior associates, providing guidance on best practices and professional development opportunities.
- Increased customer service success rates by quickly resolving issues
- Trained and supervised employees on company policies and procedures
- Completed daily logs for management review
- Volunteered to help with special projects of varying degrees of complexity.
Owner/Operator
Aqua Pool Wizard
01.2011 - 11.2017
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Service, maintain and repair residential and commercial swimming pools in the LA County area
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Kept all building areas and equipment functional and well-organized to promote business performance
- Fostered strong professional network and partnership-building skills to connect with quality leads
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries
- Operated with safety and skill to avoid accidents and delays
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts
- Maximized load safety by balancing, securing, and weighing products
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Owner/Operator
Cubanico Computer Repair
01.2009 - 12.2008
- Managed day-to-day business operations
- Diagnose and repair computers; scan and clean customers' computers for viruses and spyware
- Plan and configure new computer systems based on customers' stated requirements
- Consult and implement network solutions for small/home businesses
- Send invoices and collect from customers for services rendered
- Consulted with customers to assess needs and propose optimal solutions
- Fostered strong professional network and partnership-building skills to connect with quality leads
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
Associates of Applied Science - Electronics Engineering Technology
ITT Technical Institute
High School Diploma -
Glendale High School
Glendale06.1992
Skills
- Bilingual Spanish/English
- Typing skills 40 WPM
- Advanced computer proficiency (both PC and Mac)
- Client Relationship Management
- File Maintenance
- Technical Support
- Quality Assurance
- Product Development
- Supply Restocking
Personal Information
Hobbies: Martial Arts, beginning guitar and language (both self taught)
Timeline
Food Prep Lead/Associate
Sam's Club
11.2017 - 09.2021
Owner/Operator
Aqua Pool Wizard
01.2011 - 11.2017
Owner/Operator
Cubanico Computer Repair
01.2009 - 12.2008
Associates of Applied Science - Electronics Engineering Technology
ITT Technical Institute
High School Diploma -
Glendale High School