Cuijing Li
Woodside
Summary
Dynamic Director with over twenty years of experience in jewelry at New Century Company. Expert in inventory management and quality control, I excel in enhancing customer service and resolving complaints efficiently. Proven ability to organize promotional events and provide exceptional product knowledge, driving customer satisfaction and loyalty.
Overview
23
23
years of professional experience
Work History
Director
New Century company
Shunde
06.1998 - 10.2021
- Executed returns and exchanges in accordance with company policies.
- Conducted quality control checks on incoming items to ensure compliance with standards.
- Performed daily inventory management by restocking shelves, organizing displays, and counting merchandise.
- Participated in staff meetings to strategize enhancements to customer service levels.
- Worked closely with other departments such as accounting or purchasing.
- Provided customers with detailed product knowledge and advice regarding jewelry selection.
- Organized promotional events within the store to attract new customers.
- Researched new products and trends to recommend to customers based on their needs.
- Assisted customers in creating custom designs for special occasions.
- Resolved customer complaints promptly and efficiently.
Education
Diploma - Bookkeeping And Accounting
Metropolitan Learning Institute
97-77Queens Blvd 9th Floor Rego Park NY 11374Skills
- Inventory management
- Quality control
- Customer service
- I have over twenty years of experience Jewelry
- Data entry
- Accounts receivable
- I speed was 45 WPM
- I am proficient word excel and Quick book
- I have good communication skills
Languages
Cantonese
Professional
Mandarin
Professional
English
Elementary
Timeline
Director
New Century company
06.1998 - 10.2021
Diploma - Bookkeeping And Accounting
Metropolitan Learning Institute
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