Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cullen Agustin

Antelope,CA

Summary

Knowledgeable and dependable current assistant facilities manager with 7 plus years of experience in building maintenance, groundskeeping, electrical, plumbing, HVAC, IT, game systems, etc with an in depth knowledge of daily operations such as scheduling, preventative maintenance, ordering, invoicing, conflict management, SOP's, protocol, OSHA compliance and more. I am very efficient with troubleshooting issues in real time and ensuring that a plan is in place to complete the tasks given. I also ensure all game systems are running for players to enjoy which include; digital signage's, game panels, target lights, top tracer, etc. I also ensure all equipment is ready for use for our playmakers such as doors, soda dispensers, ice machines, drying racks, etc. I provided proper training and guidance to playmakers to ensure that all our knowledgeable and comfortable in executing safe and correct practices in making repairs. I build schedules throughout the week and am in charge of the hiring process. I ensure all invoices are submitted properly so vendors can be paid and that the budge reflects the quarter/period it is in. I am always willing to go far and beyond for myself and the people i work with by providing a safe work environment and open dialogue between associate and manager. I proved updates in real time to all management to ensure no unforeseen roadblocks are an issue. Lasty, i make sure that the bulding and business is up to standards by keeping morale, accountability, training. ensuring no equipment is down or there is a plan of action in place.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Facilities Manager

TopGolf
Roseville, CA
08.2017 - Current
  • In charge of overseeing all daily operations throughout the venue which includes; building maintenance, landscaping, game systems, IT, plumbing, eletrical, etc. I ensure that all equipment is fully operational from glasswashers to game panels for players and playmakers by keeping up on the preventative maintenance. I provided training to playmakers to ensure all regulations are met when dealing with chemicals, tools, machinery, SOP's, etc. I maintained inventory through ordering from such outlets such as Coupa, Grainger, McMaster, etc and kept up with product as far as always having items on the shelf. I ensure we are compliant with all regulations; OSHA, Steritech, Corporate, etc and provided documentation when needed. I built schedules and adjusted in real time to meet the needs of the business. I am very efficient in troubleshooting issues in real time, ensure that projects are done in time and the team is always engaged while building an accountability culture where playmakers can feel growth and a room of improvement or accomplishment through work orders and tasks completed.

Crew Leader

Ninja Sushi And Teriyaki
Roseville, CA
06.2015 - 07.2017
  • In charge of overseeing all daily operations from supervising associates, training new associates, dealing with customer complaints/concerns, ordering product, ensuring that we were in compliant in all food regulations and OSHA. I built schedules and made real time adjustments for well over 50 employees at a time. I dealt with customer interactions that involved unsatification, concerns and talking to tables to ensure our service was exceptional and providing any assistance to ensure that we were achieving excellence. I was knowledge in all products such as food allergies, gluten free, etc as well as equipment such as reach ins, walk ins, plumbing, basic eletrical, building and grounds maintenance, etc. I led team and leader orientated meetings and laid down the exceptions and provided updates to ensure that our associates were always knowledgeable and equipped to do their job.

Customer Service Representative

Chevron
Antelope, CA
09.2012 - 09.2015
  • Maintained a high level of professionalism with customers on a daily basis that provided numerous services such as attendant, maintenance and customer service. I oversaw the building grounds inside and out which included gas pumps, car wash, concrete floors, restrooms, refrigerant units and gaskets, etc. I was very efficient in using the POS system and excellent in troubleshooting issues in real time. I would also oversee the inventory and maintain and weekly order sheet to keep up with the business needs and have products always on the shelf's. I worked with numerous vendors and maintained a working relationship throughout my tenure as well with management in providing assistance when needed. Very effective in sales and marketing and was one of the highest volume associates in terms of revenue gained for the company.

Warehouse Associate

Edwards Office And Medical Supplies
Sacramento, CA
02.2013 - 07.2014
  • Received shipments and built orders of spreadsheets to package, palletize and verify that the correct products are in the right amount that are being shipped out to the customer. I was in charge of maintaining all inventory from office supplies to medical equipment while building and providing invoices to customers for later payment. I operated hand and power tools as well as a forklift on a daily basis when building ready to ship items and transporting heavier equipment and/or pallets. Some of the more common items that i built were; chairs, desks, stands, tables, etc. Lastly, i was oversaw the entire building maintenance which encompassed; landscaping, building, electrical, plumbing, IT, etc.

Education

High School Diploma -

Adelante High School
Roseville, CA
10-2018

Biomedical Engineering Technologies

American River College
Sacramento, CA

Skills

  • Groundskeeping
  • HVAC Systems
  • Building Maintenance
  • Work Order Management
  • Electrical Systems
  • Equipment Installations and Maintenance
  • Planning and Scheduling
  • Employee Supervision and Task Delegation
  • Operations Oversight
  • Emergency Preparedness
  • Supplier Contracts Management
  • Cost-Reduction Strategies
  • Operational Efficiency and Safety
  • Service Planning and Scheduling
  • Employee Hiring
  • Technical Knowledge
  • Troubleshooting and Diagnostics
  • Plumbing
  • Technology Innovations

Certification

  • DIEM Training Certification

Languages

English
Professional

Timeline

Assistant Facilities Manager

TopGolf
08.2017 - Current

Crew Leader

Ninja Sushi And Teriyaki
06.2015 - 07.2017

Warehouse Associate

Edwards Office And Medical Supplies
02.2013 - 07.2014

Customer Service Representative

Chevron
09.2012 - 09.2015

High School Diploma -

Adelante High School

Biomedical Engineering Technologies

American River College
Cullen Agustin