Cullin Piatt
North Bend,WA
Summary
Professional in client relationship management with track record of enhancing customer satisfaction. Skilled in strategic planning and execution, resulting in improved customer engagement and loyalty. Reliable team collaborator, known for adapting to dynamic environments and achieving consistent results.
Overview
7
7
years of professional experience
Work History
University Admissions Counselor
Grand Canyon University
07.2020 - Current
- Prospected and recruited a diverse pool of prospective students, demonstrating exceptional sales and persuasion skills
- Managed and nurtured relationships throughout the year-long admissions cycle
- Spearheaded comprehensive email and print marketing campaigns to enhance the university's brand recognition, resulting in increased inquiries and applications
- Cultivated strong, enduring relationships with prospective students, their families, and educational institutions, solidifying the university's presence in the community
- Orchestrated and executed engaging events for incoming students, facilitating a seamless transition into university life
- Proficiently generated, analyzed, and presented data-driven reports to track and optimize key performance metrics, ensuring the team's success
- Proactively interfaced, nurtured, and expanded relationships with school faculty and staff at local high schools, creating valuable partnerships that drove student recruitment
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
Sales Development Representative
PushPay
04.2020 - 06.2020
- Conducted extensive lead generation activities, including meticulous prospecting and lead qualification, resulting in a consistent influx of new potential clients
- Expertly communicated the value of the PushPay platform to churches and faith-based organizations, effectively highlighting its benefits and advantages
- Demonstrated exceptional cold-calling abilities by consistently managing and completing over 80 outbound calls daily, maintaining high outreach and engagement with potential clients
Area Director
Young Life
06.2017 - 04.2020
- Spearheaded non-profit operations, overseeing a wide range of responsibilities, including fundraising initiatives, newsletter creation, digital marketing campaigns, volunteer recruitment, and event coordination
- Successfully identified, recruited, and nurtured a network of dedicated volunteers, enhancing program effectiveness and expanding community outreach
- Meticulously planned and executed various events, fostering community cohesion and generating positive participant feedback
Education
Masters - Business Administration
Grand Canyon University
Phoenix, AZ01.2023
Bachelor of Arts - Early Childhood Education and Special Education
Waynesburg University
Waynesburg, PA01.2017
Skills
- Customer Account Management
- Teamwork and Collaboration
- Customer Relationship Building
- Leadership and Communication
Timeline
University Admissions Counselor
Grand Canyon University
07.2020 - Current
Sales Development Representative
PushPay
04.2020 - 06.2020
Area Director
Young Life
06.2017 - 04.2020
Bachelor of Arts - Early Childhood Education and Special Education
Waynesburg University
Masters - Business Administration
Grand Canyon University
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