Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Cuneyt Goker

Bellingham,MA

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Barista

Coffee Haven By blue Moon
11.2023 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Checked brewing equipment for proper functionality.
  • Collected payments and provided accurate change.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Front Desk Receptionist

Hotel Ozcan
  • Assisted with scheduling appointments for clients and visitors.
  • Updated customer information in databases regularly to ensure accuracy of records.

Customer Service Agent

Ak Bank
  • Resolved customer complaints quickly and efficiently.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Collected deposits or payments and arranged for billing.

Branch Manager

Domino's Pizza
  • Created reports summarizing operational performance metrics for senior management review.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.

General Manager

Gyro&Kebab House Needham
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Education

Certificate Program - Project Management

UMASS Boston
01-2018

MBA - Business Administration

Cambridge College
Cambridge, MA
01-2015

BBA - Economy

DEU
09-2007

BBA - International Business

Anadolu University
09-2006

Skills

  • Coffee Expertise
  • Solid Problem Solver
  • Exceptional Customer Service
  • Positive and Professional
  • Team Player
  • Active Listener
  • Inventory Management

Affiliations

  • Judo
  • Hiking

Timeline

Barista

Coffee Haven By blue Moon
11.2023 - Current

Front Desk Receptionist

Hotel Ozcan

Customer Service Agent

Ak Bank

Branch Manager

Domino's Pizza

General Manager

Gyro&Kebab House Needham

Certificate Program - Project Management

UMASS Boston

MBA - Business Administration

Cambridge College

BBA - Economy

DEU

BBA - International Business

Anadolu University

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Cuneyt Goker