CUODI R. CROMARTIE
St. Petersburg,FL
Summary
Motivated and results-driven technology professional with a strong commitment to continuous learning and growth within the IT field. Dedicated to being a key contributor to team success by supporting critical infrastructure initiatives and delivering high-quality solutions that align with organizational goals.
Overview
8
8
years of professional experience
Work History
Infrastructure Engineer
Raymond James Financial Services, Inc
01.2025 - Current
- Lead the design, development, and management of critical infrastructure workflows within Raymond James, including server builds and modifications, to support scalable and efficient operations.
- Drive successful execution of Disaster Recovery Exercises (DRE) for Distributed Computing Team, ensuring timely orchestration of server power-on sequences, VLAN activations, and workflow execution to meet recovery objectives.
- Develop and maintain automation solutions within the orchestrator platform to streamline virtual machine lifecycle management, including provisioning and decommissioning.
- Collaborate cross-functionally with infrastructure, operations, and support teams to manage ServiceNow workflows, change requests, and incident resolution, ensuring alignment with business and technical requirements.
- Facilitate and lead recurring meetings to provide workflow updates, track action items, and drive continuous improvement across workstreams.
- Mentor and support new team members, helping them acclimate to the environment and integrate effectively into ongoing projects and processes.
IT - Accelerated Development Program
Raymond James Financial Services, Inc
01.2024 - 01.2025
- Infrastructure Automation: Collaborate with the Distributed Computing Team to streamline and automate infrastructure processes.
- ServiceNow Development: Design and develop workflows and forms on the ServiceNow platform to enhance customer experience.
- Task Automation: Utilize Ayehu/Resolve platforms to automate tasks associated with forms and requests, improving efficiency.
- Team Collaboration: Work closely with colleagues to prepare and deliver presentations as part of the ADP Program.
- Event Volunteering: Actively participate in company events such as the Global Technology Summit and Next Gen Innovation.
- Campus Recruitment: Represent Raymond James at the University of South Florida, supporting efforts to recruit top talent.
Information Technology Intern
Raymond James Financial Services, Inc
05.2023 - 08.2023
- Participated in a Disaster recovery exercise and tracked incidents and incident resolutions
- Developed a guide to help new hires understand commands and logon information for a program called OutsideView
- Created and managed incidents and change orders/requests in ServiceNow
- Implementing Production access requests and deploying QA software builds
- Data analysis with incidents, changes orders, and trends with time reporting.
Mentor
Bullseye Mentoring
07.2021 - 07.2021
- Mentor for Middle school students interesting in engineering.
- Taught kids how to build and program an autonomous robot.
Participant/Project Lead
Next Generation Tech
09.2018 - 02.2019
- Project leader of group creating a tech product for competition.
- Created and tested product for investors.
- Product was school based media network to help teachers connect with students.
Tutor
Lakewood High School STEM Club
06.2018 - 08.2018
- Helped members of the club with math/science/physics.
- Set up projects and assignment for members.
- Taught programming and Microsoft office programs.
Presenter/Developer
Next Generation Tech
08.2017 - 02.2018
- Built and programmed carbon fiber drone.
- Tested and presented drone in front of STEM kids and investors.
- 3-D designed parts for drone.
Education
Bachelor of Science - Cyber Security
University of South Florida
Tampa, FL12-2023
Skills
- Lean IT Essentials Certified
- ServiceNow Delegated Developer
- Database SQL
- Microsoft Office Specialist
- Javascript
- Powershell
- Python
- Terraform
- Disaster Recovery
- Incident management
- Change Management
Timeline
Infrastructure Engineer
Raymond James Financial Services, Inc
01.2025 - Current
IT - Accelerated Development Program
Raymond James Financial Services, Inc
01.2024 - 01.2025
Information Technology Intern
Raymond James Financial Services, Inc
05.2023 - 08.2023
Mentor
Bullseye Mentoring
07.2021 - 07.2021
Participant/Project Lead
Next Generation Tech
09.2018 - 02.2019
Tutor
Lakewood High School STEM Club
06.2018 - 08.2018
Presenter/Developer
Next Generation Tech
08.2017 - 02.2018
Bachelor of Science - Cyber Security
University of South Florida
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