Cuong Ngo
Portland,OR
Summary
Dynamic engineering technician with extensive experience supporting complex technical projects and delivering exceptional results. Proven ability to collaborate effectively within teams and adapt to evolving project demands, ensuring seamless execution and high-quality outcomes. Expertise in troubleshooting, equipment maintenance, and innovative problem-solving drives operational efficiency and enhances project success. Committed to reliability and excellence, backed by a strong foundation in technical analysis and a results-oriented approach.
Overview
11
11
years of professional experience
Work History
Yield Processing Integration Engineering Tech
Intel Corporation
03.2022 - Current
- Conducted troubleshooting and maintenance of complex engineering systems to ensure operational efficiency.
- Collaborated with cross-functional teams to resolve technical issues and enhance product performance.
- Implemented process improvements that streamlined workflow and reduced equipment downtime.
- Developed detailed documentation for engineering processes, ensuring compliance with industry standards.
- Led initiatives to optimize production methods, resulting in improved quality control measures.
- Oversaw project timelines and resource allocation, ensuring timely completion of engineering tasks.
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
Manufacturing Engineer Technician
Intel Corporation
01.2020 - 03.2022
- Improved fault isolation accuracy and utilizing revised technical manuals and procedures.
- Conducts engineering tests and detailed experimental testing to collect data or assist in research work.
- Perform operational test and fault isolation on systems and equipment.
- Assignments are semi-routine in nature.
- Work performed within generally defined parameters.
- Some degree of judgment required in resolving non-standard problems.
- Manufacturing Technician
- Perform functions associated with all wafer production including operations, equipment's, process and training.
- Preventive maintenance, troubleshooting, spares, and sustaining.
- Collecting and evaluating operating data to conduct online equipment adjustment and ensure process optimization.
- Running lots in a qualitative way.
- Improvement processes, troubleshooting nonstandard events in the production line, and reviewing technological health and stability.
- May be responsible for the buddy, trainer, and certifier levels and it's in charge of updating training manuals.
- Participated in safety forums and Emergency Response Team as required.
- Conducted testing and troubleshooting of electronic components to ensure operational efficiency.
Patriot Launching Station Enhanced Operator / Maintainer
United States Army
01.2017 - 12.2020
- Installed and updated programs that control the engagement control system. Maintained systems in electrical power plant.
- Managed and operated 8 launching stations with zero discrepancies
- Briefed and relayed information to three other departments to ensure 100% accountability and operation success
- Maintained production floor priories, coordinated work of part through different segments of organization to ensure quality and adherence to schedule
- Provided technical consultation from production perspective to cross functional teams
- Performed numerous time-sensitive projects while multi-tasking to ensure timely delivery of quality assured product
Laboratory Assistant
Micron Metal
01.2015 - 12.2016
- Installed and repaired hardware, software, and peripheral equipment by executing upgrades from following design and installation specifications.
- Operated automated system to fabricate microchips daily in a timely manner
- Performed set-up, calibration, and preventative maintenance on production equipment
- Reviewed and updated manufacturing test data through manufacturing database before submitting
- Assisted in troubleshooting of equipment and process issues to help increase productivity
Education
Associate in General Studies -
Portland Community College
Portland, OR12.2017
Associate of Science - Information Technology
My Computer Career
College In Raleigh, North Carolina02-2026
Skills
- Calibration Management
- Electronics
- Equipment Validation
- Test Equipment
- Troubleshooting
- Written Communication
- Strong leader
- Quality control
- Deadline management
- Root-cause analysis
- Maintenance and repairs
- Microsoft excel, project, and Visio
Languages
Vietnamese
Native or Bilingual
Timeline
Yield Processing Integration Engineering Tech
Intel Corporation
03.2022 - Current
Manufacturing Engineer Technician
Intel Corporation
01.2020 - 03.2022
Patriot Launching Station Enhanced Operator / Maintainer
United States Army
01.2017 - 12.2020
Laboratory Assistant
Micron Metal
01.2015 - 12.2016
Associate in General Studies -
Portland Community College
Associate of Science - Information Technology
My Computer Career