CUONG H NGUYEN
Worcester,MA
Summary
- 5+ years of sales experience
- 5 years of military service
- Proficient in organizational skills
- Ability to make independent decisions in stressful situations
- Strong interpersonal skills
- Excellent verbal communication skills
- Experienced in customer service
- Successful in quickly learning and comprehending new systems and methods
- Experienced Radar Technician with experience working in land-based flight operations for joint forces across US Navy, US Air Force and US Army. Exceptional expertise in maintaining surface and air search systems, IFF equipment and Tactical Air Navigation systems. Recognized for achieving high levels of availability and functionality of mission-critical electronic equipment.
- 5+ years of holding security clearance to handle classified material/items while enlisted
Overview
12
12
years of professional experience
Work History
Radar Technician
United States Marine Corps
05.2017 - 05.2022
- Properly trained on handling of classified material and operational security (OpSec)
- Performed preventative maintenance on mobile radar system
- Assisted in landing of military/civilian aircraft
- Handled and troubleshot equipment with classified encryption
- Drove over 1000 combined miles in military equipment (Humvees, 7Tons, and Bus)
- Repaired AC/DC circuits, digital and fiber optic circuits, power supplies and servo systems
- Updated documentation such as technical manuals and equipment maintenance records
- Repaired and tested navigation systems, radar switchboards and repeaters and Tactical Air Navigation (TACAN) systems
- Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues
- Updated daily maintenance logs for accurate record keeping
Product Specialist
Harr Toyota
06.2012 - 08.2016
- Demonstrated how each vehicle will fit into their lives financially
- Averaged 18 vehicle sales/month
- Quickly learned product knowledge to better assist customers
- Researched product's technical specifications and accurately communicated information
- Logged phone numbers and email addresses to contact customers for follow-ups
- Trained and provided coaching to junior team members
- Responded to customer inquiries and provided technical assistance over phone and in person
Salesman
Radioshack
05.2010 - 06.2012
- Performed inventories on all products on monthly basis
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Computed total costs and profit requirements for customer sales to provide accurate pricing
- Executed direct sales from manufacturers to customers to improve profitability within retail environment
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands
- Increased sales by offering advice on purchases and promoting additional products
- Promoted and up-sold products and services to meet needs of customers
Education
Bachelor of Science - Business Administration
Quinsigamond Community College
Worcester, MA12.2027
High School Diploma - undefined
Notre Dame JSHS
Utica, NY2009
Skills
- Preventive Maintenance
- Information gathering and analytics
- Meeting Deadlines
- Customer Service
- Sales Expertise
- Problem-Solving Skills
- Customer Needs Assessment
- Sales Development
- Product Sales
- Listening Skills
- Excellent People Skills
- Professional demeanor
Timeline
Radar Technician
United States Marine Corps
05.2017 - 05.2022
Product Specialist
Harr Toyota
06.2012 - 08.2016
Salesman
Radioshack
05.2010 - 06.2012
Bachelor of Science - Business Administration
Quinsigamond Community College
High School Diploma - undefined
Notre Dame JSHS
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