Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Scribe
Ochsner Medical Center
Baton Rouge, LA
02.2024 - Current
Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
Verified accuracy of dictated reports prior to release for physician review.
Communicated effectively with staff members across departments to ensure that all necessary paperwork is completed correctly and promptly.
Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
Maintained confidentiality of all patient information according to HIPAA regulations.
Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
Obtained accurate medical histories from patients and documented them into the EMR system.
Evaluated charts, documents and orders and made timely corrections.
Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
Utilized various EMR systems with proficiency, adapting to new technologies as required.
Patient Access Representative
Ochsner Medical Center
Baton Rouge
07.2019 - 07.2020
Assist Patients in scheduling appointments, Register New Patients, Verify Insurance, Send messages to providers, and Check on the status of Medication refills.
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Assisted with scheduling outpatient appointments.
Created new patient accounts in EMR system as needed.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Facilitated communication between patients, staff members, and third party payers.
Maintained confidentiality of patient information in compliance with HIPAA regulations.
Sales Associate
Dillard's Mall of Louisiana
Baton Rouge
10.2018 - 07.2019
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Restocked shelves as needed to ensure sufficient inventory levels.
Tracked sales performance metrics to identify trends in market place.
Demonstrated product features and benefits for customers' needs.
Receptionist
TKZ Pediatrics LLC
Zachary
08.2017 - 06.2018
Monitored office supplies inventory and placed orders when necessary.
Maintained an organized filing system of confidential client information in accordance with company policy.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Provided excellent customer service at all times while interacting with both internal and external customers.
Verified visitors' identification cards before allowing access to the building.
Assisted with special projects assigned by management when required.
Nanny
TKZ Pediatrics LLC
Zachary
08.2017 - 05.2018
Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Organized educational games and materials to encourage learning in a fun way.
Assisted children with daily activities, such as dressing, bathing, and feeding.
Transported children to school, extracurricular activities, and appointments when needed.
Took initiative in planning field trips or outings for the kids on days off from school.
Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Communicated regularly with families regarding daily events and any concerns that may arise.
Sales Associate
Kirkland's
Baton Rouge
10.2015 - 05.2016
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Attended weekly team meetings to review performance goals and objectives.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Processed transactions using a point-of-sale system.
Developed promotional strategies to increase sales volume.
Maintained up-to-date knowledge of store merchandise and policies.
Handled customer complaints in a professional manner.
Sales Associate
Macy's
Baton Rouge
12.2014 - 03.2015
Organized store by returning merchandise to proper areas and restocked displays.
Bagged or packaged purchases and wrapped gifts.
Placed special orders or called other stores to find desired items.
Maintained records related to sales for store management.
Computed purchases and received and processed cash or credit payments.
Accounting Intern
Stupp Corporation
Baton Rouge, LA
08.2012 - 05.2013
Generated reports using Microsoft Excel to track budget expenditures versus actual costs.
Maintained fixed asset records to prepare monthly depreciation schedules.
Assisted in the preparation of budgets and forecasts.
Reviewed and analyzed financial statements for accuracy and discrepancies.
Processed invoices, payments, credit memos, and other accounting documents.
Education
Master of Science - Biological Science
Mississippi College
Clinton, MS
05.2023
Bachelor of Science - Biological Science
Southern University
Baton Rouge, LA
12.2016
Skills
Knowledgeable of Microsoft Office programs (Word, Excel, PowerPoint)
Excellent verbal and written communication skills
Great interpersonal skills—able to get along well with co-workers and accept supervision
Type 75 words per minute
Workflow Improvements
Critical thinking abilities
Electronic Health Records Management
Data entry experience
Documentation skills
FLUENT IN English and Spanish
Clinical Support
Medical terminology proficiency
Patient history expertise
Documentation abilities
Anatomy and physiology understanding
HIPAA Requirements
Goal Setting
Strong planning skills
Active Listening
Attention to Detail
Excellent Communication
Multitasking
Electronic Medical Record (EMR) software
Medical Terminology
Adaptability
Self Motivation
Activities
Member of the National Honors Society (Fall 2013-Present)
Member of the Timbuktu Academy (Summer 2013-Present)
Beta Beta Beta National Honors Society (Fall 2016)
Patient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical CenterPatient Care Technician at Ochsner Baptist A Campus Of Ochsner Medical Center