Curnisha Simpson
Columbus,GA
Summary
Skilled specialist with a robust background in criminal justice, notably with the Department of Juvenile Justice. Demonstrates expert problem-solving abilities and computer literacy, excelling in roles requiring precision and a high degree of confidentiality. Proven track record in enhancing operational efficiency and mentoring youth towards positive outcomes.
Overview
15
15
years of professional experience
Work History
Human Service Provider
Secure & Care inc.
Columbus, GA
07.2024 - Current
- Assist in the development of strategies related to case management.
- Assess residents' needs and create treatment plans.
- Help residents learn new independent living skills to help them care for themselves.
- Assist residents with daily activities.
- Deliver case management services, including referrals to community resources, as necessary.
- Assist each resident with education services.
- Ensure all medical and dental appointments are up to date.
- Provide case management services, including advocacy, counseling, crisis intervention, and referrals.
- Maintain accurate records of client information.
- Facilitate group meetings.
- Provide ongoing case management services to ensure residents' progress.
Juvenile Probation/Parole Specialist 2
Department of Juvenile Justice
Tucker, Ga
10.2019 - 11.2023
- Company Overview: Industry: Criminal Justice, Law Enforcement, Administration (www.djj.state.ga.us).
- Supervise youth on caseloads that are committed to the Department of Juvenile Justice.
- Ensure compliance with court orders.
- Conduct regular visits to the youths' home, school, employment, and other areas of the community.
- Instructs youth on supervision conditions.
- Make reports to the court, and provide treatment services.
Juvenile Correctional Officer 1
Department of Juvenile Justice
Atlanta, Ga
03.2018 - 10.2019
- Company Overview: Industry: Criminal Justice, Law Enforcement, Administration (www.djj.state.ga.us)
- Ensures that all youth are provided their constitutional rights, with special concerns for legal, medical, and mental health issues.
- Maintains records and logs of all movement in and out of the units, conducts a head count of all youth in the unit during count time, and tracks materials and equipment used.
- Writes reports and prepares required records regarding incidents.
- Utilizes computerized data entry equipment and various word processing and/or file maintenance programs to enter, store, and/or retrieve information.
- Observes detainees' demeanor to determine their mental state and possible need for treatment and/or closer observation.
- Counsel juveniles on day-to-day, reality-oriented problems.
- Receives and processes information using various types of computerized communications equipment, including two-way radio frequencies.
- Monitors daily operations of the facility using closed-circuit television (CCTV) surveillance.
Asset Protection/Customer Host
Walmart
College Park, Ga
03.2018 - 09.2018
- Company Overview: Industry: Retail (www.walmart.com).
- Greet customers.
- Check receipts where appropriate to prevent or reduce shrink.
- Assists with customers' questions and/or concerns.
- Maintain organization in the front of the store for all employees and customers.
- Industry: Retail (www.walmart.com).
Youth Tracker
Southwest Keys Program
Muscogee County
08.2017 - 03.2018
- Company Overview: Industry: Criminal Justice, Administration.
- Ensures that all youth are provided their constitutional rights, with special concerns for legal, medical, and mental health issues.
- Complete assigned daily contact with youth, including curfew checks.
- Meet the conditions of the youth's service plan.
- Writes reports and prepares required records regarding incidents.
- Utilizes computerized data entry equipment and various word processing and/or file maintenance programs to enter, store, and/or retrieve information.
- Counsel juveniles on day-to-day, reality-oriented problems.
- Industry: Criminal Justice, Administration.
Paraprofessional
Chattahoochee County
, Ga
01.2017 - 08.2017
- Company Overview: Industry: Education.
- Teach students in a nontraditional way, with their own educationally established curriculum through Odysseyware.
- Supported students throughout academic instruction and assignments.
- Created and maintained positive relationships with students, parents, and colleagues.
- Ensured that all safety regulations were followed in the classroom environment.
- Supervised students during non-instructional times, including lunch.
- Assist students with all functions related to daily routines.
Customer Service Specialist
Dick's Sporting Goods
Columbus, Ga
05.2015 - 01.2017
- Complete money transactions.
- Issue refunds and exchanges.
- Provide customer service by assisting in answering consumer questions about the products, services, and store policies.
- Maintained up-to-date knowledge of product features and benefits.
Paint Associate/Cashier
The Home Depot
Albany, Ga
05.2010 - 01.2015
- Greeted customers to determine wants or needs.
- Assisted customers with selecting paint colors for various projects.
- Mix paint colors according to the customer's request.
- Knowledgeable about a variety of home improvement projects related to painting and staining, in order to provide exceptional customer service.
- Coordinated with the store manager to initiate plans and achieve target sales goals.
- Assisted cashiers with ringing up merchandise in a timely manner when needed.
Education
Bachelors of Science - Criminal Justice
Albany State University
Albany, Georgia12.2013
Skills
- Georgia peace officer standards and training
- Computer literacy
- Ability to type 76-78 wpm
- First aid CPR AED
- Georgia GANG Training
- Customer service training
- HIPAA information security training
- Documentation standards training
- Anti-bullying and anti-harassment training
- Coaching and mentoring
- Expert problem solving
- Emergency response
Professionalscope
- Education
- Law Enforcement and Public Safety
- Retail
- Emergency Planning & Response
- Behavior Intervention
- Customer Service
- Team Building
- Administration
- Social Service
- Accounting
References
References available upon request.
Timeline
Human Service Provider
Secure & Care inc.
07.2024 - Current
Juvenile Probation/Parole Specialist 2
Department of Juvenile Justice
10.2019 - 11.2023
Juvenile Correctional Officer 1
Department of Juvenile Justice
03.2018 - 10.2019
Asset Protection/Customer Host
Walmart
03.2018 - 09.2018
Youth Tracker
Southwest Keys Program
08.2017 - 03.2018
Paraprofessional
Chattahoochee County
01.2017 - 08.2017
Customer Service Specialist
Dick's Sporting Goods
05.2015 - 01.2017
Paint Associate/Cashier
The Home Depot
05.2010 - 01.2015
Bachelors of Science - Criminal Justice
Albany State University
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