Daniella Mudd
Kirkwood,MO
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
Work History
Office Manager
Miracle Ear
10.2019 - 02.2020
- Organized office operations and workflow efficiency.
- Managed scheduling and appointments for new patiens.
- Coordinated communication between departments to facilitate invoices.
- Maintained inventory of office supplies, ensuring availability and minimizing costs.
- Made new hearing aids with our 3-D printer.
- Fixed hearing aids due to warranty issues, technical issues, and physical damage.
- Kept track of all the deposits and incoming cash flow.
- Assisted Doctor with a patient's hearing test.
Regional Area Manager
Metro PCS
01.2014 - 02.2019
- Managed regional operations across all locations within the Saint Louis and Jefferson County.
- Over saw training programs to enhance team performance and operational knowledge.
- Managed and hired employee's.
- Managed sales data to identify sales monthly, quarterly, and yearly.
- Inventory management.
- Resolved customer issues effectively, improving client relationships and create brand loyalty across the region.
- Created a high-performing team atmosphere by recognizing achievements of individual employee's.
- Encouraged teamwork among all staff members within the region.
- Overseen store promotions and events.
Education
High School Diploma -
Kirkwood Senior High
Kirkwood, MOSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Document management
- Payroll and budgeting
- Credit and collections
- Scheduling
- Inventory control
- Staff management
- Employee supervision
- Staff hiring
- Employee training
- Expense reporting
- Event coordination
- Business administration
- Database administration
- Team bonding
- Policy and procedure modification
- Compliance monitoring
Timeline
Office Manager
Miracle Ear
10.2019 - 02.2020
Regional Area Manager
Metro PCS
01.2014 - 02.2019
High School Diploma -
Kirkwood Senior High