Currin DeRenzo

• Assisted patients with daily living activities, promoting independence and wellbeing.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Improved patient comfort by providing compassionate and attentive care.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
• Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
• Administered medications as prescribed, preventing adverse reactions or complications.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Open the restaurant, preparing all stocking and prep in the morning, serve customers at a fast and friendly pace, accurately give each customer their correct dish, cash customers out using cash or credit, clean and sanitize section after each customer and at the end of each shift, complete all side work, and cash out before clocking out

• Stock freight, order freight, price changes, inventory; Maintain a clean department, accident free
• Present tasks to associates and if necessary perform disciplinary action

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.

Reduced customer complaints, proactively addressing issues and implementing effective solutions

Balanced all drawers before and after each employee

• Receive payment from customers by cash, check, credit cards; Issue receipts, refunds or credits due to customers; Count money at cash drawers at the beginning and end of each shift to ensure amounts are correct

• Supervise staff and delivery drivers; Manage restaurant budget; Cashier duties