Curt Freeman
Sumrall,MS
Summary
Business-minded professional with exemplary skills in customer service, time management and service coordination. Bringing over 19 years of related experience combined with superior work ethic.
Overview
33
33
years of professional experience
Work History
Business Owner
Elite Facility Services, LLC
10.2021 - Current
- Created business that provides HD cleaning for commercial restaurant kitchens.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Manage the financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hire and mentor staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Established the self operating business and are considering an offer to sale.
General Residential Contractor
Self Employed
06.2001 - Current
- Managed new residential construction for spec houses.
- Designed and approved plans for construction.
- Negotiated all pricing with sub contractors.
- Approved sub contractors bids.
- Ensured quality of all work performed.
- Paid all invoices for each phase of construction once complete.
Business Owner
Filta Environmental Kitchen Solutions
08.2011 - 06.2022
- Started and built successful onsite commercial kitchen fryer service business from the ground.
- Managed all service technicians.
- Ensured all service technicians are properly trained in all safety regulations including OSHA and DOT.
- Performed all sales and marketing activities necessary to build the business.
- Met with customers frequently at their location to ensure we were fulfilling their needs.
- Personally hired and trained all employees to service customers in a professional and productive manner.
- Performed team meetings to ensure employees were prepared to service customers adequately.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Operations Manager
Servpro Industries Inc.
08.2005 - 05.2011
- Oversaw all day-to-day remediation's focused on customer satisfaction, employee production and continuous business improvement initiatives.
- Completed fire, storm and water damaged scopes on affected structures.
- Entered all scopes into Xactimate software.
- Secured damaged structure to prevent any secondary damage.
- Managed the restoration of insureds structure and contents.
- Worked closely with customers to ensure all issues were done to satisfaction.
- Communicated with insurance adjusters through completion of restoration with any issues or claim items.
- Traveled to catastrophe areas throughout the US to assist in the restoration of damaged properties.
Production Supervisor
Superior Manufacturing Group Inc.
10.1991 - 07.2005
- Responsible for successful manufacturing production.
- Ensured all OSHA training was completed including work place safety and lock-out/tag-out procedure.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Evaluated team member performance consistently to identify and resolve productivity concerns.
- Interview, hire and train employees.
- Accomplished targets and met demand by assessing equipment efficiency, reviewing materials supplies and organizing manpower.
- Scheduled support staff to guarantee complete coverage for every shift.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Education
High School Diploma -
Sumrall High School
Sumrall, MS1989
Associate of Arts - Business Administration And Management
Jones College
Ellisville, MS1991
Some College (No Degree) - Business Administration And Management
University of Southern Mississippi
Hattiesburg, MSSkills
- Residential Construction Management
- Prior Xactimate Experience
- Property Damage Assessment
- Strong customer relations
- Technical knowledge
- Financial Acumen
- Strategic planning
- Detail oriented
- Mechanically inclined
Timeline
Business Owner
Elite Facility Services, LLC
10.2021 - Current
Business Owner
Filta Environmental Kitchen Solutions
08.2011 - 06.2022
Operations Manager
Servpro Industries Inc.
08.2005 - 05.2011
General Residential Contractor
Self Employed
06.2001 - Current
Production Supervisor
Superior Manufacturing Group Inc.
10.1991 - 07.2005
High School Diploma -
Sumrall High School
Associate of Arts - Business Administration And Management
Jones College
Some College (No Degree) - Business Administration And Management
University of Southern Mississippi
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