Curt ifill
Boca Raton,FL
Summary
skilled in leading store operations, optimizing inventory levels, and resolving customer issues effectively. Adept at training staff to uphold high customer service standards, contributing to increased sales and improved customer experiences.
Overview
15
15
years of professional experience
Work History
STORE MANAGER
MAVIS TIRE & BRAKES
Boca Raton, Florida
02.2020 - Current
- Managed daily store operations and ensured smooth workflow.
- Trained and mentored staff on customer service best practices.
- Enhanced customer satisfaction through effective problem resolution techniques.
- Developed promotional displays to increase product visibility and sales.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Assisted customers in product selection and provided detailed product knowledge.
- Processed transactions efficiently using point-of-sale systems and cash registers.
- Maintained a clean and organized sales floor to enhance customer experience.
- Trained new staff on store policies, procedures, and customer service standards.
- Addressed customer inquiries and resolved issues to ensure satisfaction.
service manager
tire kingdom
Davie, Florida
11.2010 - 05.2019
- Resolved customer complaints in a timely manner.
- Monitored service metrics to identify areas for improvement and training needs.
- Created written estimates and obtained customer consent to proceed.
- Managed inventory levels of parts necessary for servicing customers' needs.
Education
High School Diploma -
Spanish River High
Boca Raton 03-2005
Skills
- Visual merchandising
- Inventory management
- Point-of-sale systems
- Customer service training
- Sales analysis
- Customer relationship management
References
References available upon request.
Timeline
STORE MANAGER
MAVIS TIRE & BRAKES
02.2020 - Current
service manager
tire kingdom
11.2010 - 05.2019
High School Diploma -
Spanish River High
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