CURT JOHNSON
Quality Controller
Austin,Texas
Summary
Quality Control Inspector Skilled in Operations Management with solid experience managing all levels of production, including customer service, quality control, inventory control, and administration, to support the continued success of our customers.
Overview
37
37
years of professional experience
2
2
years of post-secondary education
Work History
Production Controller
Exela Technologies
Austin, TX
11.2018 - 11.2020
- Managed production for two Mega Mail Centers, one in Austin, Texas, and the other in Hartford, Connecticut.
- Established and enforced organization systems and standards.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Ordered all production line materials for all products assembled and inserted twice daily.
- All reports were assembled with Microsoft Excel.
- Hourly, daily, weekly, monthly, and quarterly reports to support the production teams and corporate management of two production facilities.
- Gathered data to support management, customer support, and IT teams.
- Reviewed job orders and adjusted schedules for timely delivery.
Quality Control Inspector
Exela Technologies
Austin, TX
06.2017 - 11.2018
- Conducted quality audits and root cause analysis by coordinating quality testing using ISO 9001 QMS specifications.
- Evaluated components at receiving, in-process, and final inspections of products against quality standard operating procedures and manufacturing specifications.
- Controlled and managed the documentation process by reviewing files, records, and critical information to confirm accuracy and ensure compliance with the policies and procedures.
- Performed visual inspections and non-destructive tests where appropriate.
- Identified and documented quality discrepancies for management to develop resolutions.
- Consulted with engineers to resolve quality, production, and efficiency issues.
- Developed, implemented, and recorded standard operating procedures.
Quality Control Inspector
Special Products & Manufacturing. Inc.
Rockwall, TX
01.1993 - 01.1996
- This sheet metal manufacturer’s operations involved conducting precision quality measurements performing First Article Inspections, and auditing processes along stages of manufacturing.
- Proficient in blueprint reading, using calipers, micrometers, comparator, Fabrivision scanner, (CMM} height gauge, block, and pin gauges.
- Inspected welds, prep for prime and paint, powder coating, electro-plating, and final inspection.
- Communicated with production team members about quality issues.
- Resolved customer complaints by investigating problems and developing solutions.
- Participated in MRB meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Updated quality control records and reports.
Quality Assurance Lead
Convex Computer Corporation
Richardson, TX
01.1986 - 01.1993
- As an inspector at a mini supercomputer company, I oversaw inspections at various stages including incoming, vendor, in-process testing, and final inspections.
- Additionally, I was responsible for maintaining and reviewing important production documents such as blueprint drawings, bills of materials, and schematics for all assembly and production procedures on the production floor.
- Thoroughly inspected and evaluated various electronic components, including computer parts, power supplies, disk drives, cables, surface mount pc boards, equipment chassis, and mainframe computer cabinets.
- Additionally, generated detailed first-article inspections for first run and revised items, carefully documenting any issues or concerns.
- Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Implemented a rigorous review process for all rejected items, with corrections enacted by the material review board.
- As Safety Coordinator, I provided comprehensive safety training and implemented new procedures to ensure a secure workplace for all employees.
Curt's Lawn & Landscape
Co-Owner Operator
Hallsville, TX
09.2021 - Current
- Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
- Supervised team member performance to meet client deadlines and requirements.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Maintained tools and equipment to foster safe and consistent operation.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
- Assisted clients with development of long-term landscape plans and strategies.
- Managed supply inventory and assigned replenishment to team members.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
General Manager
IHOP Hayden Investments
Panama City, FL
01.2005 - 01.2017
- Managed eight managers, one hundred three employees of this casual dining restaurant.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Increased sales by twenty percent from $50,000 to $70,000 in six months and a steady increase of two percent yearly.
- Weekly production meeting with managers and owners.
- Trained and certified by IHOP Corporation.
- Performed audits on all food orders and balanced all deposits with sales.
- Weekly profit and loss meetings with the owners.
- Interacted well with customers to build connections and nurture relationships.
Manager
Cici’s Pizza Hayden Investments
Longview, TX
01.2003 - 01.2005
- Managed twenty-seven employees of this fast food, all-you-can-eat, carryout restaurant.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits and maintained seventeen percent food and labor costs.
- Improved marketing to attract new customers and promote business.
- Cici’s Longview Texas was second in total sales, in 2003 of all Cici’s nationwide.
- Established team priorities, maintained schedules for all 27 employees weekly and monitored their performance.
- Performed food and dry goods orders weekly.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Performed audits on all food orders and balanced all deposits with sales.
- Corporate trained and certified by Cici’s corporation.
Construction Manager
Cando Construction
Rowlett, TX
01.1998 - 01.2003
- Managed forty-five employees of this irrigation, sod, landscape, and slab foundation company that is contracted by DR Horton Homes to support twenty-five subdivisions in the Dallas Ft Worth area.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Communicated daily with vendors to keep project fully operational.
- Identified and resolved construction issues promptly to prevent delays.
- Meet daily with subdivision superintendents on future projects and contracts.
- Developed and implemented quality control plan to guarantee highest standards of workmanship.
- Perform payroll documentation for forty-five employees.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Scheduled utility service providers according to project timelines.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Verified completed projects met approved time, quality, and cost estimates.
Restaurant Manager
Café Brazil
Dallas, TX
01.1996 - 01.1998
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Managed forty-four employees at this twenty-four-hour casual dining restaurant.
- Performed schedules for forty-four employees weekly.
- Reconciled cash and credit card transactions to maintain accurate records and made daily deposits.
- Correctly calculated inventory and placed food, and dry goods orders twice weekly.
- Performed a can-do shift meeting with team members to let them know what was happening on their shift.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Developed unique events and special promotions to drive sales.
- Oversaw food preparation and monitored safety protocols.
Education
No Degree - Business Administration And Management
Ohio State University Marion Branch
Marion, OH 05.1979 - 01.1981
Skills
Proficient with Micrsoft Excel, Word, and Outlook
Skilled with ISO 9001
Articulate in verbal Communication
Skilled in team leadership
Exceptionally organized
Proficient in data analysis
Blueprint Interpretation
Teambuilding
Quality specialist
Production planning
Meticulous and Comprehensive
Timeline
Curt's Lawn & Landscape
Co-Owner Operator
09.2021 - Current
Production Controller
Exela Technologies
11.2018 - 11.2020
Quality Control Inspector
Exela Technologies
06.2017 - 11.2018
General Manager
IHOP Hayden Investments
01.2005 - 01.2017
Manager
Cici’s Pizza Hayden Investments
01.2003 - 01.2005
Construction Manager
Cando Construction
01.1998 - 01.2003
Restaurant Manager
Café Brazil
01.1996 - 01.1998
Quality Control Inspector
Special Products & Manufacturing. Inc.
01.1993 - 01.1996
Quality Assurance Lead
Convex Computer Corporation
01.1986 - 01.1993
No Degree - Business Administration And Management
Ohio State University Marion Branch
05.1979 - 01.1981