Accounting major with 3 years of experience in retail sales, interpersonal customer service, and digital customer service. Passionate about delivering conflict resolution, providing best possible service to customers, and creating relationships.
Overview
5
5
years of professional experience
Work History
Sales Associate
Newtique Boutique
10.2023 - Current
Sales Associate
Golf Galaxy
02.2023 - Current
Cashier
Golf Galaxy
05.2022 - 02.2023
Lifeguard
YMCA of Greater Spartanburg
10.2020 - 08.2022
Pool Technician
Sweetwater Pools
07.2021 - 09.2021
Lifeguard
Sweetwater Pools
05.2019 - 09.2021
Education
Business
Greenville Technical College
Accounting
Clemson University
12.2025
Skills
Process Oriented- Extensive experience in the process of golf club fitting, which entails utilizing technology to set up a golfer to succeed to the best of their ability This includes gathering data based on the golfer’s swing and choosing the clubhead, shaft, and grip to best suit the player no matter the skill level This requires a great deal of product knowledge, personal intuition, and honesty to ensure the customer is delivered a product best suited to their swing, or to keep them from purchasing something not suited to their needs
Problem Solving- Successful in diffusing situations of conflict presented by customers or fellow employees, both in person and over the phone Willing to put ego aside and admit when mistakes have been made, while also maintaining composure to stand up for others or self In short, doing everything possible to maintain customer relationships while also defending what is right
Technical Proficiency- Achieved grades of A in two separate classes concerning excel, while also successfully using excel in multiple accounting and economics courses to great success Extensive experience in PowerPoint and presentations in general, very confident and well-spoken in presenting situations Has some experience in coding from high school but am willing and eager to learn more
Time Management- Punctual in all situations, whether in early morning situations such as opening as YMCA lifeguard at 4 am, or in volunteering on Clemson FCA welcome team at 9:30 pm Focused on completing tasks, willing to multitask if each task receives ample focus Welcomes deadlines and pressure, as it brings out the best work
Volunteer Experience
Member of Clemson FCA welcome team, 01/2024, Present
Camp Counselor, The Hills Retreat, 07/2024, Present
References
Robert Bish, General Manager, Golf Galaxy, Greenville, South Carolina, (704) 608-0371
Daniel Craft, Store Owner, Newtique Boutique, Pendleton, South Carolina, (843) 384-8390
John Harte, Chief Information Security Officer, Starr Insurance, Niceville, Florida, (917) 623-3579
Managing Director/Apparel Entrepreneur at Saj Dhaj Choice Boutique (Apparel Boutique)Managing Director/Apparel Entrepreneur at Saj Dhaj Choice Boutique (Apparel Boutique)